6002 Slide Rd Reviews
Read reviews from customers who used our services at 6002 Slide Rd
Total reviews
232
Average Rating
4.6/5
Scott is extremely helpful and explains everything in detail about what he is doing and what can be done. My only complaint is with the scheduling from Sears. You are told they will be there between 8 & 5 on a day. That time frame is narrowed at some point during the day but fluctuates. So, unless you work close to your home and can leave at any time, you have to take a day off work. This service took three trips to come to a final resolution. Had I not been able to make arrangements with my son on one and lucky enough my schedule allowed me to leave work on third trip, my wife or I would have had to take three days off work for a dishwasher repair. For that, I would give Sears 1 star. Scott however was willing to work around my schedule to give me time to get gone on this last trip or I would have had to reschedule. So, short version, Sears Repair 1 star. Sears Employee and service tech, 5 stars.
Donnie Y,
Customer service response - Thank you for taking the time to leave a review for Sears Appliance Repair. We apologize for the inconvenience caused with the scheduling from Sears, and we understand your frustration. We appreciate your kind words about our employee and service tech, Scott, and we will work on improving our scheduling process to provide a better experience in the future.
Sears Home Services on 1707361040889
He came first ti.e told me ineeded a new icemaker. Got it ordered that day had it delivered to my house. He came back next week due to Christmas. It did not take him long to install the new icemaker. He was in and out of here in no time. Very pleasant man.
Avis D,
Customer service response - Thank you for taking the time to share your experience with Sears Appliance Repair. We appreciate your feedback and apologize for any inconvenience caused by the delay due to the holiday season. We strive to provide efficient and pleasant service to all our customers.
Sears Home Services on 1707458846505
Nice, hard working with slot of experience very professional
Janie B,
Customer service response - Thank you for taking the time to leave a review about our sears appliance repair. We appreciate your kind words and are glad to hear that you had a positive experience with our hardworking and experienced team.
Sears Home Services on 1707369140927
Friendly, knowledgeable and did a great job!!
Troy S,
Customer service response - Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that our team was friendly, knowledgeable, and able to provide a great service. We appreciate your business!
Sears Home Services on 1707364152349
Jackie J,
Gerald D,
Napoleon C,
Polite and on time and knowledgeable!
Lizzette R,
Customer service response - Thank you for taking the time to leave a review. We appreciate your kind words and are glad to hear that our technician was polite, on time, and knowledgeable. We strive to provide excellent service to all of our customers.
Sears Home Services on 1706232701747
SCOTT CAME ON TIME AND DIAGNOSED THE PROBLEM, ALREADY HAD THE PART ON HIS TRUCK, MADE THE REPAIR (NO MESS) PICKED UP AFTER HIMSELF AND HAD US BACK IN BUSINESS IN NO TIME. HE DID A GREAT JOB.
T R,
Tamme W,