2004 W Hwy 71 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Carol M
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on August 22, 2024
David S
Hermon was a true professional. He called me this morning, then again to tell me he was on the way. He arrived exactly on time, repaired my dryer quickly and gave me some great tips. Service should always be this good!
Customer service response - Thank you for sharing your positive experience with Hermon! We're thrilled to hear about his professionalism and timely service.
Sears Home Services on August 22, 2024
Jackie H
Customer service response - Hi Jackie, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on August 01, 2024
Penny H
Herman arrived perfectly on time and was very professional and polite. He worked quickly and efficiently. He was especially polite while dealing with my hoovering husband. I appreciated Herman when he came to our home at a previous service call when we had not received all of the replacement parts. I was very happy to see him again. I worried my new floors would be scratched because it was a shock how easily they will scratch. Herman was a saint. Very careful and respectful of our home.
Customer service response - Thank you for sharing your positive experience with Herman; we're thrilled to hear about his professionalism and care for your home. We look forward to serving you again in the future.
Sears Home Services on July 15, 2024
squid3337
Super nice technician. On time, knew what he was doing!!!!!! Thank you Kenneth!!!!!!
Customer service response - Thank you for your kind words! We're thrilled to hear Kenneth provided you with great service.
Sears Home Services on June 27, 2024
Daniel H
Fixed our issue and arrived when they said they would. The way customer service should be. A+
Customer service response - Thank you for highlighting our commitment to timely service and excellent customer service. We're thrilled to earn an A+ from you!
Sears Home Services on June 09, 2024
Robert D
Very professional and quality work
Customer service response - Thank you for recognizing our professionalism and the quality of our work. We greatly appreciate your feedback!
Sears Home Services on June 03, 2024
Del C
Hermon came out to our ranch and diagnosed the issues with our Samsung. While he wasn't able to repair it he took the necessary steps with Lowes Protection Plans and we were issued a full refund for our refrigerator.
Customer service response - We're sorry Hermon couldn't repair your Samsung but glad he could assist with your Lowes Protection Plan, leading to a satisfactory resolution. Thank you for your feedback.
Sears Home Services on March 27, 2024
Ryan F
Great experience! Got my dryer fixed quick and gave me advice on how to keep the element from over working.
Crossroads A
Did a good.
Customer service response - Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear that you were satisfied with our service.
Sears Home Services on February 05, 2024
