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1901 W Gibson Reviews
Read reviews from customers who used our services at 1901 W Gibson
Total reviews
94
Average Rating
4.6/5
Gary did not do anything but look at the water filter and then told me that his estimate would be approximately 1400 USD. Then he attempted to sell me a service policy. He then required payment. I wrote a check for $137.71 he refused to give me a receipt. He told me I would receive a receipt by email. That never happened. When I tried to contact Sears home service this morning there was no path to get my receipt. Pitiful service.
Arthur V,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1744856620167
DO NOT USE Sears Home Services! They failed to repair my appliance then caused more damage to it. Made me pay up front for parts & service but have refused to refund my money. It has been 4 months and I am still trying to get my non-repair refunded. (Refund is through a foreign calling center and not through Jasper, Tx)
DS J,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please send us an email at [email protected] with your information so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1742346158746
The washing machine is on the porch under a cover so he said it isn’t covered by the warranty and left without even looking at it without a charge so he was going to close out his ticket and leave. We would have to turn in a separate non warranty repair request. I suppose that’s the way it is but I didn’t know that when I got the Lowe’s Protection plan.
David W,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1721390859843
Oscar H,
Customer service response - Hi Oscar, we want to express our sincerest apologies for the experience you had with our Sears Appliance Repair. We would like to make things right and ensure your satisfaction. Please contact us directly at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns in more detail and find a suitable resolution.
Sears Home Services on 1717401234276
