9570 Southwest Freeway Reviews

Read reviews from customers who used our services at 9570 Southwest Freeway


Total reviews

303


Average Rating

4.5/5

June 19, 2025
Overall rating

Ryan C,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1750375730523

June 19, 2025
Overall rating

Don J,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1750375730553

June 10, 2025
Overall rating

The technician arrived on time and completed the job in a timely manner. The communication was excellent!

Rever G,

Customer service response - Thank you for your 5-star review, Rever! We're glad to hear the technician was punctual and communicated effectively.

Sears Home Services on 1749513703838

June 10, 2025
Overall rating

Tech on June 4 was professional and courteous and explained new compressor was as expensive as new refrigerator. So I declined repair. Also, I paid $401.65 on June 1 for repairs not completed. I was told by the tech on June 1 that a diagnostic fee of $129.00 was all I would owe and the remainder of $272.65 would be refunded to me. When will this happen?

A W,

Customer service response - Thank you for your 5-star review, A Waldrop! We're glad to hear the tech was professional and courteous. Please contact us directly to discuss the refund process for the repairs not completed.

Sears Home Services on 1749513904909

June 10, 2025
Overall rating

Alexander was our service technician this morning for our Sears Elite Dishwasher service. He was knowledgeable, and provided lots of insight regarding our machine. He provided us important information and especially on a cleaning product to use other than wiping the dishwasher down with vinegar. Thank you for providing a real professional, and we look forward to another service by Alexandre or another one of your techs. Thanks, D Ward.

Danny W,

Customer service response - Thank you for your 5-star review, Danny! We're glad to hear Alexander was knowledgeable and provided valuable insights for your dishwasher.

Sears Home Services on 1749513960545

June 08, 2025
Overall rating

Very knowledgeable technician. Found the problem with the ice maker, and gave a clear explanation what was needed to repair it.

karen P,

Customer service response - Thank you for your 5-star review, Karen! We're glad to hear our technician was knowledgeable and provided a clear explanation for the ice maker repair.

Sears Home Services on 1749433763362

June 03, 2025
Overall rating

Great service. I am appreciative of the repairman getting to my house on Monday.

Kelli C,

Customer service response - Thank you for your 5-star review, Kelli! We're glad to hear you appreciated the prompt service.

Sears Home Services on 1748910469282

May 23, 2025
Overall rating

Rolando explained the problem & the solution. He was helpful. Wendy

Wendy B,

Customer service response - Thank you for your 5-star review, Wendy! We're glad to hear Rolando was helpful in explaining the problem and solution.

Sears Home Services on 1747961691266

May 20, 2025
Overall rating

Edgar M,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1747790141590

May 19, 2025
Overall rating

John R,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1747702982670

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