9570 Southwest Freeway Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (199 reviews)

Robert I

November 06, 2024
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on November 06, 2024

Ramon S

November 05, 2024
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on November 05, 2024

Ilsa L

November 22, 2024

Very professional, knowledgeable & respectful.

Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on November 03, 2024

Alan C

October 26, 2024

Alejandro was great and I will give him not a 5 but a 20. The man is super and should be recognized for that.

Source: Google

Customer service response - Thank you for your enthusiastic review, Alan! We're thrilled to hear Alejandro provided exceptional service and appreciate your recognition of his efforts.

Sears Home Services on October 27, 2024

Deborah N

October 25, 2024
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on October 27, 2024

Clara R

October 15, 2024
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on October 15, 2024

Ben W

October 13, 2024

Repairman knew what he was doing. Fixed my issue. Courteous, too.

Source: Google

Customer service response - Thank you for your 5-star review! We're glad to hear our repairman was knowledgeable, courteous, and able to fix your issue.

Sears Home Services on October 13, 2024

Gerald D

October 13, 2024
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on October 13, 2024

Avery H

March 18, 2025

She e-mail gave a wrong notice: the technician would arrive at 10:18. He called he was heading to us at 11:30. And arrived after noon. Finished repair in about an hour. Btw, I couldn’t upload the pic of broken part on the shs appointment tracking web page. Also, this was the 2nd appointment. The 1st appointment three days prior was cancelled by Shs, without any cancellation notice. I found it was cancelled when I called shs after a whole day of waiting.

Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on October 10, 2024

Mark G

October 06, 2024

This was the first technician that was able to fix our dishwasher and it is now working perfectly

Source: Google

Customer service response - Thank you for your 5-star review, Mark! We're thrilled to hear that our technician successfully fixed your dishwasher and that it's now working perfectly.

Sears Home Services on October 06, 2024

Average Rating: 4.6/5 (199 reviews)