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9570 Southwest Freeway Reviews
Read reviews from customers who used our services at 9570 Southwest Freeway
Total reviews
304
Average Rating
4.5/5
Amos P,
Customer service response - A big thank you, Amos, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1718079518514
My Sears service technician was here on Monday, August 26, 2024. He gave excellent service.
Dorothy A,
Customer service response - Thank you for sharing your positive experience; we're glad to hear that our technician met your expectations with professionalism and cleanliness. We're always here to help with your appliance needs.
Sears Home Services on 1717412010412
Lewis was prompt, courteous and knowledgeable. Thank you for your help.
Chris S,
Customer service response - Thank you for your kind words about Lewis. We're thrilled he was able to assist you efficiently!
Sears Home Services on 1717401928447
Terri G,
Customer service response - A big thank you, Terri, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1717404163021
Our 18 year old side-by-side refrigerator freezer stopped cooling the refrigerator. We were pleased to have our service rep here that day (early in the 4 hour period stated). He did a maintenance for us that is now allowing cooled air to reach the refrigerator. In a few more hours, we will be able to retrieve our food from a friend, a loaner mini-freezer, and resume our regular meal prep. Thanks!
pel M,
Customer service response - Thank you for your positive feedback! We're glad we could get your refrigerator running efficiently again and appreciate your trust in our service.
Sears Home Services on 1717135485345
Technician was fantastic. System update caused a 2 week delay in dispatch, however. Wildly frustrating and disappointing.
Darryl R,
Customer service response - We apologize for the frustration the delay caused due to the system update, but we're delighted to hear our technician impressed you. Thanking you for your patience and valuable feedback.
Sears Home Services on 1717136558938
The technician was very good. The scheduling department sucks. I was alerted that the technician would be here between 1 and 5 on Friday 24th.
Derek C,
Customer service response - We're pleased to hear that our technician met your expectations, but we apologize for the inconvenience caused by our scheduling department. Thank you for bringing this to our attention.
Sears Home Services on 1716965923238
Barbara M,
Customer service response - A big thank you, Barbara, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1716883198687
Emmanuel M. He was very professional, Polite and pleasant. He repaired my washing machine and gave maintenance to my dryer. His a thorough and clean technician. Great Service! Cristina
Cristina F,
Customer service response - Thank you for highlighting James's professionalism, punctuality, and patience. We are thrilled to hear about your positive experience.
Sears Home Services on 1716882160327
Marcos was efficient and thorough. Friendly and communicative. Went above and beyond to make sure our washer was operating efficiently.
Ken S,
Customer service response - Thank you for recognizing Alejandro's hard work and friendly communication. We're thrilled to hear about your positive experience!
Sears Home Services on 1716882800912
