900 North Austin Ave #123 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Jorge R
Richard is one of three best Teach I have met
Customer service response - Thank you for your positive feedback about Richard! We're proud to have him as one of our top technicians.
Sears Home Services on June 20, 2024
Rosanne M
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on June 10, 2024
Agnew M
The technician that came to my home was very knowledgeable about the job he was doing. He did a great job. Didn’t even make a mess. Thanks a lot thumbs up.
Customer service response - We're thrilled to hear about your positive experience with our technician, and we're especially glad he kept everything tidy! Thank you for your feedback and the thumbs up.
Sears Home Services on June 03, 2024
Mary K
Fast, efficient, courteous service. The cost was quite a bit more than we expected, close to what I'd expect a new machine to cost, but the service was excellent.
Customer service response - Thank you for acknowledging our fast and courteous service. We apologize if the cost was higher than anticipated, but we're dedicated to providing high-quality repairs.
Sears Home Services on June 03, 2024
James H
Our services was fantastic. He was kind and listened and did a great job explaining the problem. Thank you
Customer service response - We are thrilled to hear about your fantastic experience with our service. Thank you for taking the time to share your kind words and appreciation.
Sears Home Services on May 28, 2024
Jamie S
Customer service response - A big thank you, Jamie, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on March 06, 2024
Guillermo L
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on January 28, 2024
Susan C
Winfred is very knowledgeable and professional. However, this was the sixth time a technician (2nd visit for him) was here to remedy my non-working ice maker. This time he installed a new freezer door, and found that the shelves in that door are different from my prior freezer, and those are no longer made. Now I'm getting a new refrigerator/freezer (I hope). Sears was not even aware of this situation - they should have known this from the beginning of this fiasco.
Dottie A
Service man was polite and helpful. I am really glad that all three maintenance jobs were completed by the same man on one visit!
Al B
