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900 North Austin Ave #123 Reviews
Read reviews from customers who used our services at 900 North Austin Ave #123
Total reviews
86
Average Rating
4.3/5
lexi H,
Robert did an excellent job
Ben G,
Lillian S,
Maria S,
Kelly O,
The repairman was professional, friendly, and efficient.
Lauren L,
I was worried as appliance repair can be a headache. Rich was my tech and he was a joy the second he walked through the door. He quickly diagnosed the compressor was bad. He had one with him to replace and he informed me we just squeaked in under warranty. He was clean and methodical in his work and we had a nice chat while he did the repair. And, the bill was $0. Just a great experience all around. I know I was lucky here but even when I have to pay for repairs, I will be using Sears Georgetown and asking for Rich when I do!
Joe P,
Customer service response - Thank you for taking the time to share your positive experience with Sears Appliance Repair. We apologize for any concerns or apprehension you had initially, but we are glad to hear that Rich was able to provide exceptional service and resolve the issue with your appliance. We appreciate your feedback and look forward to assisting you again in the future.
Sears Home Services on 1707350711266
Thomas W. did a very good job. Great technical worker.
Vicente V,
Customer service response - Thank you for taking the time to leave a review. We appreciate your positive feedback on Thomas W.'s excellent technical skills.
Sears Home Services on 1705392224014
The tech was very good on explaining the issue. It was costly but very appreciated
Yolanda H,
Customer service response - Thank you for your feedback, Yolanda! We're glad to hear our tech provided a clear explanation, and we appreciate your understanding regarding the cost.
Sears Home Services on 1752454961560
John Hitchman was much more thorough than the first tech, who could have researched the fact that the door needed was no longer available as the unit is more than 18 yrs old. This repair was through First American Home Warranty. I must amend this review because I just found out that John Hitchman forgot to turn the water back off and now my floor is flooded!!!
N. L,
Customer service response - We're sorry to hear about the flooding issue, N. E. Longoria. We appreciate your feedback and will address this with our team to prevent future occurrences.
Sears Home Services on 1760403911521
