2514 South State Highway 36 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Homer M
Very professional and outstanding customer service.
Customer service response - Thank you for your review, Homer! We're glad to hear you received professional and outstanding customer service.
Sears Home Services on July 20, 2025
Jacqueline J
This young man kept me in the loop of his arrival. He was on time, complete the job in a timely manner and gave us instructions in case of failure.
Customer service response - Thank you for your review, Jacqueline! We're glad to hear the technician kept you informed, was punctual, and provided clear instructions.
Sears Home Services on July 17, 2025
Michaela G
On time in and out in 20 minutes
Customer service response - Thank you for your review, Michaela! We're glad to hear our service was prompt and efficient.
Sears Home Services on July 17, 2025
paul J
The technician was very knowledgeable and helpful
Customer service response - Thank you for your review, Paul! We're glad to hear that our technician was knowledgeable and helpful.
Sears Home Services on July 13, 2025
Manfred Z
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on July 01, 2025
Karin S
Brandon has been incredibly helpful as Sears transitions to a system that is unsuccessfully using AI. He has repaired two of my appliances. He shows up on time and gets done fast
Customer service response - Thank you for your review, Karin! We're glad to hear that Brandon has been helpful and efficient in repairing your appliances.
Sears Home Services on July 01, 2025
Peggy T
He also gave me information to get my problem fixed.
Customer service response - Thank you for your review! We're glad to hear you received helpful information to get your problem fixed.
Sears Home Services on June 12, 2025
Rich L
It took two trips but I am very happy with the work they did
Customer service response - Thank you for your review, Rich! We're glad to hear you're happy with the work done, even if it took two trips.
Sears Home Services on May 22, 2025
James A
Awesome job
Customer service response - Thank you for your review, James! We're happy to hear you received awesome service.
Sears Home Services on May 12, 2025
Linda K
Shannon was on time, early in fact, and was very professional. He diagnosed the problem, made some adjustments and finished up. He did tell me, if his solution didn't rectify the problem, it was probably a problem of a bigger scale and gave an estimate of what that would cost.
Customer service response - Thank you for your review, Linda! We're glad to hear that Shannon was professional and provided you with a clear diagnosis and estimate.
Sears Home Services on April 30, 2025
