2514 South State Highway 36 Reviews
Read reviews from customers who used our services at 2514 South State Highway 36
Total reviews
85
Average Rating
4.5/5
Very knowledgeable, fast and extremely punctual.
Ben S,
Lewis S,
The service technician that came to my home today has been to my home two times prior. He is always friendly, informative and professional. A credit to your team!!
Sam,
I was happy to see that Sears has moved to this type of business model. It makes a lot more sense. Another surprise was to find them in a smaller town, again a solid business plan. We stopped in to see what they had to offer and found the prices were good compared to other competitors.
Jak G,
Customer service response - Thank you for your review, Jak! We're glad to hear you appreciate our business model and found our prices competitive.
Sears Home Services on 1744154894907
Would nice if you could talk to someone when you get a message saying they are coming between 8 &9 Did not get another message until coming after 3 first after 2. Didn't know what the problem was.
Carol B,
Customer service response - We apologize for the communication issues, Carol. We appreciate your feedback and will work on improving our notification process.
Sears Home Services on 1751415608886
Dryer sounds just as bad as it was before. Looks like nothing got fixed.
Richard S,
Customer service response - We apologize for the trouble you've faced, Richard. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1780015116397
He came to my house to check my AC unit on the house was not clear on the price of the service I didnt worry much because this was on home warranty but still was unclear on the price and try to max out the price so he can get all the $ posible from me and the warranty in top of that when he was leaving my house he hit my mail box stand and broke the upper concrete area and i got all this in my front camara he never told me but when i call him to ask about it and to have him come back ans pay for damages he denied it and keep telling me it was already damage that he was not fixing nothing to call my home warranty or fix it my self I ask him for his manager info he told me he was not allow and try to denied the info and situation, horrible service not responsable and just over priced over all.
David,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1776650571503
sadiz B,
Customer service response - We want to apologize for your experience and for any inconvenience caused. Please reach out to us at searshomeservices.com or call 1-800-469-4663 so we can address this issue and help make things right. Thank you for sharing.
Sears Home Services on 1764556660938
Fridge part is only getting to 54 degrees
Joseph H,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1761787606240
Isabel D,
Customer service response - Lamentamos mucho la frustración y la falta de comunicación que has experimentado. Por favor, visita searshomeservices.com o llama al 1-800-469-4663 para que podamos trabajar en resolver esto para ti. Gracias por hacérnoslo saber.
Sears Home Services on 1759377653273