2301 10th St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Linda Z
He was very professional and nice. He was able to take the time to listen to the issue, troubleshoot, and fix the issue with the washer. He also answered all questions I had. He gave excellent service.
Customer service response - Thank you for your positive feedback, Linda! We're glad to hear our technician was professional, attentive, and provided excellent service.
Sears Home Services on June 04, 2025
Thunder E
Friendly, prompt and informative.
Customer service response - Thank you for your positive feedback, Thunder! We're glad to hear our service was friendly, prompt, and informative.
Sears Home Services on June 04, 2025
Roger N
Neal was very courteous professional and answered all my questions.I’m glad I took out the extended warranty. Neal Stayed in touch from early Am and called when he was on the way. Cannot say enough!
Customer service response - Thank you for your positive feedback, Roger! We're glad to hear Neal was courteous, professional, and kept you informed throughout the process.
Sears Home Services on June 02, 2025
Diana B
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on May 12, 2025
Carol S
Technician was knowledgeable, informative, personable and courteous. Couldn't ask for better.
Customer service response - Thank you for your positive feedback, Carol! We're glad to hear our technician was knowledgeable, informative, and courteous.
Sears Home Services on May 09, 2025
Mario H
He explained everything to me and that Way I new what was going on
Customer service response - Thank you for your positive feedback, Mario! We're glad to hear our technician explained everything clearly to you.
Sears Home Services on May 05, 2025
Janet J
He has always been very polite, punctual and informative. Due to this service, I will Most likely entrust Sears with my whole home warranty.
Customer service response - Thank you for your positive feedback, Janet! We're glad to hear our service has been polite, punctual, and informative, and we look forward to assisting with your home warranty needs.
Sears Home Services on April 29, 2025
Jim R
The tech contacted me to let me know his ETA. Arrived earlier than expected. Went to work and figured out the problem quickly. Unfortunately the defective part is no longer available. But that is of no fault of the tech. Pretty disappointing that parts are not available to repair a 5yo Kenmore refrigerator. So I get to buy a new fridge.
Customer service response - Thank you for your feedback, Jim. We're glad our technician was prompt and efficient, and we apologize for the inconvenience regarding the unavailable part.
Sears Home Services on April 28, 2025
Michelle R
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on April 20, 2025
Tate R
Fixed my issue quickly and explained what the issue was. Amazing work!
Customer service response - Thank you for your positive feedback, Tate! We're glad to hear we could resolve your issue quickly and provide a clear explanation.
Sears Home Services on April 09, 2025
