2301 10th St Reviews
Read reviews from customers who used our services at 2301 10th St
Total reviews
150
Average Rating
4.5/5
Waisted money issue was not resolved. Was told the fridge wasn't cooling because of a power outage and needed a reset. This did not fix the problem.
A D,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1748307024228
After tech installed the part left thinking it would work. Later at night I tried to wash Clothes and machine still couldn’t complete the cycle. You must fix it because I need to wash clothes ASAP!!!
Lois S,
Customer service response - We apologize for the trouble you've faced, Lois. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1745297236704
Bobby W,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1741739110798
Wouldn’t work on my washer Serial model number was gone why did I pay for extended warranty
Sara R,
Customer service response - We apologize for the trouble you've faced, Sara. This is not the experience we want for our customers. Please email us at [email protected] so we can assist you further. Thank you for your patience.
Sears Home Services on 1741304181262
No resolution
Amalia S,
Customer service response - We apologize for the trouble you've faced, Amalia. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1726787631986
Randall G,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1725419449250
Well took 5 months for you to tell me that I was disqualified. Because a mouse chewed on a corde. Didn't even short the wire.
Jody S,
A technician came out on 1/15/24 telling us that the heating element was out on our oven. Stated they will order the part and it would be delivered to our house by 01/24/24. It is now 02/05/24 no follow up, no parts delivered & my oven is still broken. Stupid me already paid for the service and parts. So congratulations you got your money guess the service part doesn't come with it huh? You deserve no stars!
Ashley Z,
Customer service response - Thank you, Ashley, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our Sears Appliance Repair service. If you would please message us with the name, address, and phone number associated with the service order to https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
Sears Home Services on 1707197359457
Technician came out and couldn’t fix heat pump because he said an electrician had to come out and show him where the breaker was to the outside airconditioning unit. We revealed all the breaker boxes we knew including the one right behind the outside unit but he told us that was not it. What the hay SEARS!!!!
Kathy G,
Customer service response - Thank you, Kathy, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our Sears Appliance Repair service. If you would please message us with the name, address, and phone number associated with the service order to https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
Sears Home Services on 1705680148876
The wait time was over a month and a half we got the part and waited 2 weeks for it to be installed .. but when the final recharge came out it was done in a hour
Franklin I,