Appointment Lookup
802-552-4364
750 Sunland Park Dr Reviews
Read reviews from customers who used our services at 750 Sunland Park Dr
Total reviews
25
Average Rating
4.6/5
Michael was perfect
He tried his best to fix a terrible situation created by his employer, Sears, lying to him and to us, the clients, about the fact they had hired Cal Valley as a subcontractor in May, had refused to admit they had received a report from Cal Valley concluding the cooktop was not repairable and lied again to First American Home Warranty when they said the cooktop had been fixed
Thierry Potok,
El Paso, TXGreat service
He was friendly and a hard worker. He took his time and made sure the job was finished.
Margarita C,
El Paso, TXGood technician, bad support.
Our washer has been down since June 1, every time Robert C. came in to work on it, he needed to order parts. We received several parts that were wrong, or broken; this caused the repair time to be delayed to almost two full months: 6/1/23 to 7/27/23. Once we had the right parts, there was an additional problem with the washing machine; another order, another week and a half. Finally, this morning we had all the right parts and Robert was able to finish the repair. So far so good, the washing machine is working fine. Now if I could get a way to throw all the deffective or broken parts away; these parts are too big for our trash can, and being disabled makes it hard for me to move them around to the trash collection sites.
Jose G,
El Paso, TXRepairman review
Bad. Took 5 months to get parts needed. Robert the Repairman did not complete the job and left in a hurry. He closed the ticket and have not been able to get someone to help me reschedule.
Virginia F,
Anthony, TXCustomer service response - Hi Virginia, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, Please email us at [email protected]. Please reference this review, thank you.
Sears Home Services on 1691257836205
Unprofessional
This individual acts like he owns the company & making false accusations
Richard E,
El Paso, TXCustomer service response - Richard, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1691183661956