13131 Preston Rd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (180 reviews)
Trusted expert
May 10, 2025
Overall rating

Steve was exceptionally helpful and guided me through the possible options for repair enabling me to make the correct decisions. Thank you, Steve.

Ian R, Dallas, TX

Service man for my whirlpool appliance.
April 29, 2025
Overall rating

Smart, knowledgeable, efficient and friendly! Gonna keep him on my pseudo-staff for washers and dryers . I'm

John C, Dallas, TX

Repair appliance
April 26, 2025
Overall rating

Mario is wonderful. His knowledge of appliances and his explanations were very helpful. His work is excellent.-

Cc, Dallas, TX

Other technician
April 17, 2025
Overall rating

Steve was just not really doing anything his helper however was doing all labor and explaining to us what the problem was and how it occurred he also recommend us flushing out the water every six months to a year so that we will not have the same problem again in the future we forgot to ask for the name of the helper, but I guess they work together as a team and it all went well thank you

Hiatus S, Dallas, TX

Service call for trash compactor.
March 11, 2025
Overall rating

Robert was extremely knowledgeable and very friendly. He gave me options that suited my needs.

Zachary B, Dallas, TX

Oven repair
March 11, 2025
Overall rating

Knows the appliance and system, patient, skilled, and answered all questions Informed me about home warranty

LS, Dallas, TX

Byron
March 10, 2025
Overall rating

He solved my washer problem very quickly and it only cost the diagnostic fee!

Jeannine S, Dallas, TX

Quick & Effecient
March 08, 2025
Overall rating

Byron was on time. He did his job quickly and efficiently.

PJ, Dallas, TX

Mario solved my problem
February 26, 2025
Overall rating

Not only did Mario fix my problem he explained everything about the washer to me And maybe best of all he explained I was using too much detergent Showed me the build up I will quit overdosing on detergent Mario is an asset to Sears I will go on Nextdoor so other people who need repairs can choose someone who is real and can be trusted

Linda E, Dallas, TX

Great guy
February 25, 2025
Overall rating

Thanks to Mario for his expertise and personality. Thanks

James F, Dallas, TX

Average Rating: 4.7/5 (180 reviews)