13131 Preston Rd Reviews

Read reviews from customers who used our services at 13131 Preston Rd


Total reviews

220


Average Rating

4.7/5

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January 10, 2024
Overall rating

Completely identified self at door Cordial and efficient

Vicki P,

Carrollton, TX
Excellent service
December 27, 2023
Overall rating

Robert is a friendly, knowledgeable technician. He represents Sears well.

Elaine Erback,

Dallas, TX
Micah is Awesome
December 23, 2023
Overall rating

Great guy. Knowledgeable and extremely courteous. Great experience because of him…..and my ice maker is working again!

South & Western / JJ,

Addison, TX
Knowledgeable, friendly and professional
December 21, 2023
Overall rating

Great service from Ani and the Sears technicians that have services our refrigerator. Highly recommend.

John C,

Dallas, TX
Shane
December 11, 2023
Overall rating

Very knowledgeable and explained what he was doing. Very professional

Eddie S,

Carrollton, TX
Mario is terrific!
November 20, 2023
Overall rating

Hi, I had a great experience. The Sears name never disappoints and neither did your service person, Mario. What a lovely guy!! Knowledgeable, efficient, nice, accommodating. I have only good to say. Thank you for a great experience. Wish you would re-open Sears in Texas. I have many memories of shopping there with my mother as a child. Thank you! Emily

Emily J,

Dallas, TX
Fast and Curtious
November 01, 2023
Overall rating

Job well done once the parts arrived. Technician did his job well, but had to follow up multiple times about the part and escalate it myself. I feel Sears should've done a better job tracking the issues and advise me as of delays and status.

Erick F,

Dallas, TX
Refrigerator Repair
October 28, 2023
Overall rating

Kevin was amazing. He was very communicative about his arrival time. He's very personable and solved our problem in record time.

Claire H,

Dallas, TX
Repaired dryer
October 27, 2023
Overall rating

Mario was great and repaired our dryer

Martin G,

Dallas, TX
Great Job
October 26, 2023
Overall rating

Repaired the ice maker quickly and was pleasant to work with.

Erick,

Dallas, TX