1302 West Davis Street Ste G Reviews
Showing most recent reviews from verified customers of Sears Home Services
Freda F
Professional and plesant tech. On time and offered options to solving the problem.
Customer service response - Thank you for your positive feedback, Freda! We're delighted to hear that our technician was professional, pleasant, and provided you with options to solve the problem.
Sears Home Services on March 23, 2025
Cindy B
Great quick fix, very knowledgeable!
Customer service response - Thank you for your positive feedback, Cindy! We're delighted to hear that you received a quick and knowledgeable service.
Sears Home Services on March 17, 2025
jim D
Professional and polite. Great experience!
Customer service response - Thank you for your positive feedback, Jim! We're delighted to hear that you had a professional and polite experience with us.
Sears Home Services on March 12, 2025
Mary M
Our service tech was very knowledgeable and professional. He was unable to repair our freezer as it is quite old and parts are no longer available, but I would have trusted him to do a good job if it was possible.
Customer service response - Thank you for your positive feedback, Mary! We're glad to hear that our service tech was knowledgeable and professional, and we appreciate your understanding regarding the availability of parts for your freezer.
Sears Home Services on January 28, 2025
Sunny W
Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on January 27, 2025
Denise T
Customer service response - We appreciate the 5-star rating ! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on January 23, 2025
jim L
instant diagnosis and repair by Mark
Customer service response - Thank you for your positive feedback, Jim! We're delighted to hear that Mark provided an instant diagnosis and repair.
Sears Home Services on January 22, 2025
Caroline P
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on January 21, 2025
Daniel T
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on January 19, 2025
Felicity K
The next tech CatGE/Bodewell’s techs told me I was using the washer wrong or that it was “performing as expected”. They also each gave conflicting advice and never once opened up the unit. They finally sent out Sears and the first thing they did was open it up and gone up with possibilities. They replaced one part that didn’t help. The next tech Catalin actually listened to what I said about damage to the unit and found that was the problem! I appreciate you knowing what to look for and listening to your customer!
Customer service response - Thank you for your positive feedback, Felicity! We're glad to hear that Catalin was able to listen and identify the issue with your washer effectively.
Sears Home Services on January 15, 2025
