1302 West Davis Street Ste G Reviews
Showing most recent reviews from verified customers of Sears Home Services
Justine S
Very nice man, when he finally showed up. I scheduled repair for Monday. The tech didn’t have the correct parts, so rescheduled for Tuesday 3-6 pm. He came at 2:45 so I wasn’t at home. Rescheduled for Wednesday but it got cancelled. NOT BY ME ! Rescheduled again for Thursday. I had commitments on Thursday so again specified 3-6 pm. He came about 4:45 pm and the repair is finally done. I totally dislike the automated phone system. There is no way to talk to a live person! Sometimes the problem does not fit the automated system. I won’t use Sears again!
Customer service response - Thank you for your feedback, Justine. We apologize for the scheduling issues and frustration with our phone system. We're glad the repair was completed, and we appreciate your patience.
Sears Home Services on April 10, 2025
lillian G
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on April 08, 2025
3RC F
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on April 03, 2025
A-1 L
Mike was on time, professional and pleasant. He clearly knows what he is doing and found the problem immediately. I will be requesting service from Maytag under the manufacturer warranty. Thanks Mike! Laura
Customer service response - Thank you for your positive feedback, Laura! We're delighted to hear that Mike was professional, pleasant, and quickly identified the problem.
Sears Home Services on April 02, 2025
Robert L
Worked hard to fix problem. Communicated well with me.
Customer service response - Thank you for your positive feedback, Robert! We're delighted to hear that our team worked hard and communicated well with you.
Sears Home Services on March 30, 2025
Laurie D
Very professional man! He was very through.
Customer service response - Thank you for your positive feedback, Laurie! We're delighted to hear that our technician was professional and thorough.
Sears Home Services on March 26, 2025
John F
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on March 23, 2025
Freda F
Professional and plesant tech. On time and offered options to solving the problem.
Customer service response - Thank you for your positive feedback, Freda! We're delighted to hear that our technician was professional, pleasant, and provided you with options to solve the problem.
Sears Home Services on March 23, 2025
Cindy B
Great quick fix, very knowledgeable!
Customer service response - Thank you for your positive feedback, Cindy! We're delighted to hear that you received a quick and knowledgeable service.
Sears Home Services on March 17, 2025
jim D
Professional and polite. Great experience!
Customer service response - Thank you for your positive feedback, Jim! We're delighted to hear that you had a professional and polite experience with us.
Sears Home Services on March 12, 2025
