Appointment Lookup
802-552-4364
1302 West Davis Street Ste G Reviews
Read reviews from customers who used our services at 1302 West Davis Street Ste G
Total reviews
371
Average Rating
4.6/5
We been without a refrigerator working correctly since August and my refrigerator is still not working,sears repair department really sucks,as we are approaching the holidays and I have family coming to my house and yes more food to be thrown away because they came out yesterday 12/2/24,suppose to fix our refrigerator it's back NOT cooling my whole refrigerator,why do I pay for insurance just to lose hundreds of dollars in food and haven't gotten a replacement refrigerator yet 🤔🤔, we have a samsung hub refrigerator if you can't fix it stop sending these repair Men out and replace my refrigerator..
torrell S,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1733287840703
angel K,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1729743829883
The technician never showed up. My husband and I both got a call from Kyle around 8am and said a technician would be out between 2-6pm. My husband stayed home all day waiting for the guy. NO CALL NO SHOW. Poor poor business practice. Not to mention, when we called our home warranty people, they were told we declined the service!!! What the hell???my husband wouldn’t have rearranged his schedule and stayed home all day waiting for the tech just to decline. Absurd
Dana C,
Customer service response - We apologize for the trouble you've faced, Dana. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1724727018579
Technician was fine but I had instructed Sears that not to come out unless they had the drum bearings. They arrived and said the part was no longer available... here's your diagnosis bill. The issue was already diagnosed before they arrived and if they had of called first it would have saved them a trip and me 120 dollars.
Russell D,
Customer service response - We apologize for the trouble you've faced, Russell. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1723163030144
Timely 0% Communication 0% Shipped wrong parts 2 x’s Took over a month in all In the end, You Can’t fix my fridge And you still had the nerve to charge me? I’ll never use your service again.
kenneth H,
Customer service response - We apologize for the trouble you've faced, kenneth. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1722906530228
phong B,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1722489118098
Sears came out three times and I spent $700 dollars and the refrigerator is still doing the same thing. Two different repairman claim to be unable to fix but offered to try more parts but could not say it would fix the problem. Don't use this service. Untrained.
Beverly H,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1721961594744
Had a repair scheduled (through my insurance) for 07/18 between 8 AM -12 PM at 1 PM called to confirm and got a Bot telling me that it was 8 AM - 6 PM and could not speak to a human. Try contacting again today and now it tells me that it's rescheduled for 07/24. I can't talk to a human in this place...
Abel C,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1721530167537
After Kyle left the ice maker never made ice and it was working great before he came to fix a leak from plastic tube in back of refrigerator I never hear water going to fill up ice maker tray. So I have called again to resolve problem. My ice maker was making lots of ice now nothing 12-31-23
Jeanie J,
Customer service response - Thank you, Jeanie, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our Sears Appliance Repair service. If you would please message us with the name, address, and phone number associated with the service order to https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
Sears Home Services on 1707322248282
Dima G,
