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1663 W Henderson St Suite 24 Reviews
Read reviews from customers who used our services at 1663 W Henderson St Suite 24
Total reviews
92
Average Rating
4.3/5
Susan K,
Tim F,
Mary S,
Pammy G,
Marcus did a wonderful job on the washer. Washer is working great. He did a #5 rating.
David H,
The ice maker started making ice. The tech arrived and was very courteous. He evaluated the situation and went right to work resolving the problem.
Kay S,
Amy D,
I provided feedback as requested. In a response, Sears apologized for the confusion and price perception. They askrd me to call to discuss the feedback futther. When I called, I was connected with an AI only service. Tried to discuss the feedback or speak to a human. AI was "shockingly" unable to do either. I am beginning to think all the talent in this organization is in the field repairing appliances. Apparently the office component of this company is a bunch of clowns.
Chuck C,
Customer service response - Thank you for your feedback, Chuck. We apologize for the confusion and pricing concerns, and appreciate your comments about the tech's work. Please contact us directly to discuss this further.
Sears Home Services on 1773879489956
129.00 for a 5 minute service call to say it's going to cost over a thousand to fix is 100% ridiculous.
rick N,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1773015835398
Technician did not have adequate knowledge or equipment in making repair.
Nedia S,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1760316988140
