12625 N I-H 35 Reviews

Dquarius was awesome. Showed up on time. Very professional, personable and knowledgeable. Great job.

Mohammed was on time. After evaluation of the A/C Unit he diagnosed a clogged drain pipe and needed to pressure blow it, which he did. His work was good and we hope that this will stop the drippings through the ceiling. We will have to wait a day or so to see if that really took care of it. His work was absolutely fine. I just would like to be better informed by the Insurance, Choice warranty, regarding extra charges.

Very difficult to be reached out

Technician Thomas was very thorough.

They markup parts 50%+ and charge close to $150/hr labor. On top of that they use a ChatBot for all things customer service so you'll never speak to a person if you have any issues. The tech that came out was decent but Sears is not the way to go.

I scheduled an appointment and received multiple confirmation messages leading up to the scheduled time. However, despite confirming several times, no technician arrived. As a result, I missed an entire workday. Additionally, the provided contact number connects to an automated system, making it impossible to obtain any further information or assistance. I am extremely disappointed with the lack of communication and service

We scheduled an appointment, had to miss work to wait for the technician and they never arrived. The appointment was scheduled from 1-5pm, and they never showed up, called or let us know that they wouldn’t come. Very disappointed, especially as a self employed worker, missing work is a sacrifice. Hard to trust companies like this these days..

The employee from the AC company had not been well-trained or experienced in handling the job. This can be frustrating, especially when expecting knowledgeable service. The employee did not have the tools to complete the AC repair and he said no warranty for the repair and had to pay I have a home warranty.