12625 N I-H 35 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Lydia C
Technician was knowledgeable, explained everything and he performed repairs thoroughly. Thank you!
Customer service response - Thank you for your positive feedback, Lydia! We're delighted to hear that our technician provided a knowledgeable and thorough service.
Sears Home Services on October 07, 2024
Richard W
Technician was very polite,professional, and thorough. I was pleased with the results and service I received today. Kevin
Customer service response - Thank you for your positive feedback, Kevin! We're delighted to hear that our technician provided a polite, professional, and thorough service.
Sears Home Services on September 26, 2024
Libiel B
(Translated by Google) He told me that they are going to replace my washing machine, let's see if it is true or if they are lying to me as they already told me on another occasion and it is still under warranty (Original) Me dijo que me van a cambiar mi lavadora vamos a ver si es verdad o me están mintiendo como ya me dijeron en otra ocasión y aún está en garantía
Roberta A
He was nice, kind, helpful understanding and explained everything. He's the best!
Customer service response - Thank you for your kind words! We're delighted to hear that our technician provided such a positive experience.
Sears Home Services on September 18, 2024
Juanita M
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on September 08, 2024
Cheryl G
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on August 28, 2024
Greg L
Donald is the best service tech we have ever had with our Sears warranty program. Donald pointed out several things that no one else ever did. For instance, I had a lot of stuff piled up on my freezer, Donald told me (no one else ever mentioned it) that the sides (which were also too covered) and top is where the heat exchangers are and need to be free of obstruction. He also asked when we last had the dryer vent cleaned (never) and showed me the signs that it really needed to be done. He also is the only tech that removed the cover over the bottom of the refrigerator and vacuumed the coils under there. I would like to have Donald for any future warranty inspections!
Customer service response - We're thrilled to hear about your positive experience with Donald and grateful for the valuable insights he provided. Thank you for sharing your feedback with us!
Sears Home Services on August 14, 2024
John P
Ricky replaced ice maker and cleaned frig. I appreciate his work.
Customer service response - Thank you for acknowledging Ricky's hard work on your ice maker and fridge. We're glad to hear you appreciated his service!
Sears Home Services on August 06, 2024
Norma R
Technician was very professional & knowledgeable
Customer service response - Thank you for your positive feedback; we're thrilled to hear our technician met your expectations. We pride ourselves on delivering professional and knowledgeable service.
Sears Home Services on July 15, 2024
Tomas M
Winfred Was the only tech that fixed the problem after 5 other tech failed to resolve and fix the problem. Thank you Winfred!
Customer service response - We're thrilled to hear Winfred was able to solve the problem where others could not. Thank you for your kind words and for choosing our service!
Sears Home Services on June 26, 2024
