12625 N I-H 35 Reviews

Read reviews from customers who used our services at 12625 N I-H 35


Total reviews

102


Average Rating

4.2/5

April 17, 2025
Overall rating

Thanks Mr Ricky awesome, communicate very well did a wonderful job

Dee W,

Customer service response - Thank you for your feedback, Dee! We're happy to hear that Mr. Ricky communicated well and did a wonderful job.

Sears Home Services on 1744940036321

April 13, 2025
Overall rating

Technician efficient. Explained what he was doing every step of the way.

Marka B,

Customer service response - Thank you for your feedback, Marka! We're pleased to hear that our technician was efficient and kept you informed throughout the process.

Sears Home Services on 1744592751133

April 07, 2025
Overall rating

Winfrey was amazing! He's honest, kind, helped me understand and gave me all my options to make the best decision for us.

Kimberly T,

Customer service response - Thank you for your kind words, Kimberly! We're delighted to hear that Winfrey provided honest and helpful service, guiding you through your options.

Sears Home Services on 1744078316558

April 06, 2025
Overall rating

I received respectful and courteous service today. The problem with my refrigerator was diagnosed quickly.

Linda S,

Customer service response - Thank you for your feedback, Linda! We're pleased to hear you received respectful service and that the issue was diagnosed quickly.

Sears Home Services on 1743987866996

August 20, 2025
Overall rating

Frank knew what the problem was and took care of it. Very polite.

George Y,

Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1742433510053

March 05, 2025
Overall rating

Donald with Sears did a great job servicing our frig. He called to inform me what time he would arrive. He was friendly and I would like to request him next time.

Pamela D,

Customer service response - Thank you for your kind words, Pamela! We're glad to hear Donald provided excellent service and communication.

Sears Home Services on 1741214467725

January 01, 2025
Overall rating

The initial tech ordered a new control board because the machine was not spinning. When Thomas arrived (4th tech trip), the machine would spin. Rather than just installing the control board, he diagnosed that a lose shifting type piece was causing the intermittent problem. In short, he showed initiative, corrected a misdiagnosis, and fixed the issue. 5 Stars Plus rating from us!

Harry S,

Customer service response - Thank you for sharing your experience, Harry! We're thrilled to hear that Thomas demonstrated initiative and successfully resolved the issue with your machine.

Sears Home Services on 1735731891518

November 08, 2024
Overall rating

Benjamin H,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1731026194140

October 07, 2024
Overall rating

Technician was knowledgeable, explained everything and he performed repairs thoroughly. Thank you!

Lydia C,

Customer service response - Thank you for your positive feedback, Lydia! We're delighted to hear that our technician provided a knowledgeable and thorough service.

Sears Home Services on 1728352813256

September 27, 2024
Overall rating

Technician was very polite,professional, and thorough. I was pleased with the results and service I received today. Kevin

Richard W,

Customer service response - Thank you for your positive feedback, Kevin! We're delighted to hear that our technician provided a polite, professional, and thorough service.

Sears Home Services on 1727396577648

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