12625 N I-H 35 Reviews

Read reviews from customers who used our services at 12625 N I-H 35


Total reviews

102


Average Rating

4.2/5

August 20, 2025
Overall rating

Frank knew what the problem was and took care of it. Very polite.

George Y,

Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1742433510053

March 05, 2025
Overall rating

Donald with Sears did a great job servicing our frig. He called to inform me what time he would arrive. He was friendly and I would like to request him next time.

Pamela D,

Customer service response - Thank you for your kind words, Pamela! We're glad to hear Donald provided excellent service and communication.

Sears Home Services on 1741214467725

January 01, 2025
Overall rating

The initial tech ordered a new control board because the machine was not spinning. When Thomas arrived (4th tech trip), the machine would spin. Rather than just installing the control board, he diagnosed that a lose shifting type piece was causing the intermittent problem. In short, he showed initiative, corrected a misdiagnosis, and fixed the issue. 5 Stars Plus rating from us!

Harry S,

Customer service response - Thank you for sharing your experience, Harry! We're thrilled to hear that Thomas demonstrated initiative and successfully resolved the issue with your machine.

Sears Home Services on 1735731891518

November 08, 2024
Overall rating

Benjamin H,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1731026194140

October 07, 2024
Overall rating

Technician was knowledgeable, explained everything and he performed repairs thoroughly. Thank you!

Lydia C,

Customer service response - Thank you for your positive feedback, Lydia! We're delighted to hear that our technician provided a knowledgeable and thorough service.

Sears Home Services on 1728352813256

September 27, 2024
Overall rating

Technician was very polite,professional, and thorough. I was pleased with the results and service I received today. Kevin

Richard W,

Customer service response - Thank you for your positive feedback, Kevin! We're delighted to hear that our technician provided a polite, professional, and thorough service.

Sears Home Services on 1727396577648

September 25, 2024
Overall rating

(Translated by Google) They told me they're going to replace my washing machine. Let's see if it's true or if they're lying to me like they told me before, and it's still under warranty. (Original) Me dijo que me van a cambiar mi lavadora vamos a ver si es verdad o me están mintiendo como ya me dijeron en otra ocasión y aún está en garantía

Libiel B,

September 18, 2024
Overall rating

He was nice, kind, helpful understanding and explained everything. He's the best!

Roberta A,

Customer service response - Thank you for your kind words! We're delighted to hear that our technician provided such a positive experience.

Sears Home Services on 1726710414156

September 08, 2024
Overall rating

Juanita M,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1725848920758

August 28, 2024
Overall rating

Cheryl G,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1724900050349

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