12625 N I-H 35 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Marka B
Technician efficient. Explained what he was doing every step of the way.
Customer service response - Thank you for your feedback, Marka! We're pleased to hear that our technician was efficient and kept you informed throughout the process.
Sears Home Services on April 13, 2025
Kimberly T
Winfrey was amazing! He's honest, kind, helped me understand and gave me all my options to make the best decision for us.
Customer service response - Thank you for your kind words, Kimberly! We're delighted to hear that Winfrey provided honest and helpful service, guiding you through your options.
Sears Home Services on April 07, 2025
Linda S
I received respectful and courteous service today. The problem with my refrigerator was diagnosed quickly.
Customer service response - Thank you for your feedback, Linda! We're pleased to hear you received respectful service and that the issue was diagnosed quickly.
Sears Home Services on April 06, 2025
George Y
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on March 19, 2025
Pamela D
Donald with Sears did a great job servicing our frig. He called to inform me what time he would arrive. He was friendly and I would like to request him next time.
Customer service response - Thank you for your kind words, Pamela! We're glad to hear Donald provided excellent service and communication.
Sears Home Services on March 05, 2025
Harry S
The initial tech ordered a new control board because the machine was not spinning. When Thomas arrived (4th tech trip), the machine would spin. Rather than just installing the control board, he diagnosed that a lose shifting type piece was causing the intermittent problem. In short, he showed initiative, corrected a misdiagnosis, and fixed the issue. 5 Stars Plus rating from us!
Customer service response - Thank you for sharing your experience, Harry! We're thrilled to hear that Thomas demonstrated initiative and successfully resolved the issue with your machine.
Sears Home Services on January 01, 2025
benjamin H
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on November 07, 2024
Lydia C
Technician was knowledgeable, explained everything and he performed repairs thoroughly. Thank you!
Customer service response - Thank you for your positive feedback, Lydia! We're delighted to hear that our technician provided a knowledgeable and thorough service.
Sears Home Services on October 07, 2024
Richard W
Technician was very polite,professional, and thorough. I was pleased with the results and service I received today. Kevin
Customer service response - Thank you for your positive feedback, Kevin! We're delighted to hear that our technician provided a polite, professional, and thorough service.
Sears Home Services on September 26, 2024
Libiel B
(Translated by Google) He told me that they are going to replace my washing machine, let's see if it is true or if they are lying to me as they already told me on another occasion and it is still under warranty (Original) Me dijo que me van a cambiar mi lavadora vamos a ver si es verdad o me están mintiendo como ya me dijeron en otra ocasión y aún está en garantía
