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12625 N I-H 35 Reviews
Read reviews from customers who used our services at 12625 N I-H 35
Total reviews
102
Average Rating
4.2/5
Donald is the best service tech we have ever had with our Sears warranty program. Donald pointed out several things that no one else ever did. For instance, I had a lot of stuff piled up on my freezer, Donald told me (no one else ever mentioned it) that the sides (which were also too covered) and top is where the heat exchangers are and need to be free of obstruction. He also asked when we last had the dryer vent cleaned (never) and showed me the signs that it really needed to be done. He also is the only tech that removed the cover over the bottom of the refrigerator and vacuumed the coils under there. I would like to have Donald for any future warranty inspections!
Greg L,
Customer service response - We're thrilled to hear about your positive experience with Donald and grateful for the valuable insights he provided. Thank you for sharing your feedback with us!
Sears Home Services on 1723691044515
Ricky replaced ice maker and cleaned frig. I appreciate his work.
John P,
Customer service response - Thank you for acknowledging Ricky's hard work on your ice maker and fridge. We're glad to hear you appreciated his service!
Sears Home Services on 1723001634594
Technician was very professional & knowledgeable
Norma R,
Customer service response - Thank you for your positive feedback; we're thrilled to hear our technician met your expectations. We pride ourselves on delivering professional and knowledgeable service.
Sears Home Services on 1721034040779
Winfred Was the only tech that fixed the problem after 5 other tech failed to resolve and fix the problem. Thank you Winfred!
Tomas M,
Customer service response - We're thrilled to hear Winfred was able to solve the problem where others could not. Thank you for your kind words and for choosing our service!
Sears Home Services on 1719382204339
He has great knowledge
Gnana G,
Customer service response - Thank you for recognizing the expertise we bring to every job. We're here to help anytime you need us!
Sears Home Services on 1718966575905
He came into an unknown situation and prepared for it by talking to a previous tech. Was efficient and effective.
Donn T,
Customer service response - Thank you for acknowledging our technician's preparedness and efficiency. We appreciate your feedback and are glad we could effectively resolve your issue.
Sears Home Services on 1718967290633
Elvira F,
Customer service response - A big thank you, Elvira, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1718968286523
Mohammed was very knowledgeable and a great communicator regarding my HVAC issue.
Jeremiah T,
Customer service response - Thank you for your positive feedback on Mohammed's expertise and communication skills; we are glad he could effectively address your HVAC issue.
Sears Home Services on 1717136227700
Repairman was great. Kept working till he found the problem.
Sherril M,
Customer service response - Thank you for your feedback; we're glad to hear our repairman met your expectations.
Sears Home Services on 1716965982354
Adam P,
Customer service response - A big thank you, Adam, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1716883653168
