1115 E Tyler Street Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.4/5 (60 reviews)

Shirley S

November 23, 2024
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on November 23, 2024

Bridget M

November 21, 2024
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on November 21, 2024

Ann L

November 13, 2024

The repair man was polite and efficient. But this was the third time I had to wait all day for the service person to show up.

Source: Google

Customer service response - Thank you for your feedback, Ann. We're glad to hear the repairman was polite and efficient, but we're sorry for the inconvenience of waiting multiple times.

Sears Home Services on November 13, 2024

Maricela R

October 29, 2024

Dean, the service tech, was professional, honest, and knowledgeable. Came and fixed my washer and dryer. So happy with the results!

Source: Google

James D

October 14, 2024

Charles was very professional and hard working. Also great communication letting me know when he would arrive

Source: Google

Customer service response - Thank you for your positive feedback! We're thrilled to hear that Charles provided excellent service and kept you informed about his arrival.

Sears Home Services on October 14, 2024

Pam B

October 11, 2024

Mathew was very polite snd professional. He also answered all my questions with patience and knowledge. I would count him as a great asset if I were sears.

Source: Google

Customer service response - Thank you for your wonderful feedback! We're delighted to hear that Mathew provided excellent service and is considered a great asset.

Sears Home Services on October 10, 2024

Galen M

September 15, 2024

Fast and friendly service. Tony found the problem and had my dryer running in less than 10 minutes

Source: Google

Customer service response - Thank you for sharing your positive experience, Galen! We're thrilled Tony could quickly resolve the issue and get your dryer running smoothly.

Sears Home Services on September 15, 2024

Sheila L

September 05, 2024

Luis was very professional, thorough and did a great job. Thank you for sending him.

Source: Google

Customer service response - Thank you for your wonderful feedback, Sheila! We're delighted to hear that Luis provided excellent service and met your expectations.

Sears Home Services on September 05, 2024

Michael M

September 05, 2024

I was told that it would be $129 for the diagnostics. I was billed additionally for labor. That is deceptive. You suck.

Source: Google

Customer service response - Thank you for your feedback, Michael. We apologize for any confusion regarding the billing and appreciate you bringing this to our attention.

Sears Home Services on September 05, 2024

Juan M

August 26, 2024
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on August 26, 2024

Average Rating: 4.4/5 (60 reviews)
Chat