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1115 E Tyler Street Reviews
Read reviews from customers who used our services at 1115 E Tyler Street
Total reviews
122
Average Rating
4.5/5
Great technician, very knowledgeable and fixed our washer on the spot!
VINCENTE G,
Joanna C,
Haley B,
Fixed our dryer in a decent timeframe.
Cori C,
Customer service response - Thank you for your feedback, Cori. We're glad to hear your dryer was fixed in a decent timeframe.
Sears Home Services on 1783987800378
It was good. Had no problems!
Karen R,
Customer service response - Thank you for your feedback, Karen! We're happy to hear you had a good experience with no problems.
Sears Home Services on 1775862527768
Patricia M,
Customer service response - Thanks for the great rating, Patricia! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1766450562744
Dean was great and was able to repair my washer/dryer combo, although he was very skeptical at first and thought he needed a helper and wasn’t sure he knew exactly how to go about it. The fact that it took 5 scheduled repair appointments to get a service tech and parts to my house at the same time was very frustrating. Only being able to speak/chat with an AI assistant when the issues arose was even more frustrating. There needs to be an option to speak to a human.
Sundy W,
Customer service response - We apologize for the scheduling and communication issues, Sundy. We're glad Dean was able to repair your washer/dryer combo, and we appreciate your feedback to help us improve our service and communication options.
Sears Home Services on 1752537708005
Repairman walked in said it's working great and walked out.
Ned E,
Customer service response - We apologize for the brief visit, Ned. Please contact us directly if you need further assistance with your appliance.
Sears Home Services on 1747884277510
This is the third time they’ve been over to fix our refrigerator now they replaced the motherboard. It hasn’t made any difference in the refrigerator still does not work.
Ralph H,
Customer service response - We apologize for the trouble you've faced, Ralph. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1783299713662
Nice guy. Called before he came. On time. Said he fixed the microwave but when we tested it before he left, it still was glitchy. He was in his car and we told him it's still acting up. He said it was too late to fix because he already closed out the ticket. Bummer....
Jeremy-Stephanie M,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1720150205952
