1421 S First St Extd Reviews

Read reviews from customers who used our services at 1421 S First St Extd


Total reviews

63


Average Rating

4.3/5

May 13, 2025
Overall rating

Clifford B,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1747185288213

April 30, 2025
Overall rating

Prop and well educated on the topic of appliances. Polite and friendly.

Billie B,

April 30, 2025
Overall rating

Prompt efficient and courteous. Very professional

James K,

Customer service response - Thank you for your positive feedback, James! We're glad to hear you found our service prompt, efficient, and professional.

Sears Home Services on 1746069613140

April 24, 2025
Overall rating

Very professional. Good communication.

Sue M,

Customer service response - Thank you for your positive feedback, Sue! We're glad to hear you found our service professional with good communication.

Sears Home Services on 1745452850788

March 25, 2025
Overall rating

The service was great and the technician was extremy helpful, competent, and professional.

Michael C,

Customer service response - Thank you for your positive feedback, Michael! We're glad to hear that our technician was helpful, competent, and professional.

Sears Home Services on 1742955942717

March 17, 2025
Overall rating

Great experience! Tech was professional and fixed my appliance in just a little time.

Glenda H,

Customer service response - Thank you for your positive feedback, Glenda! We're glad to hear our technician was professional and quickly fixed your appliance.

Sears Home Services on 1742253437142

August 06, 2025
Overall rating

Xavier was an excellent technician! Now Sears on the other hand not so much. It took 3 visits to fix my dishwasher and I had to wait weeks for a technician even though I had the parts within days. I did call to have an appointment earlier and I was told someone would be out within 24 hours and that did not happen. I asked to have my air conditioner unit cleaned and was told I missed the opportunity because I called a week too late and have to wait for the fall appointment availability to have my heating unit checked. I was not told there was a specific time frame for service. I am not very happy with "Sears" I only gave 5 stars for the technician not the company!

Deanna S,

Customer service response - Thank you for your positive feedback, Deanna! We're glad to hear that our technician was knowledgeable and addressed all your questions and concerns.

Sears Home Services on 1741825837287

January 24, 2025
Overall rating

Justin D,

Customer service response - We appreciate the 5-star rating ! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1737678679100

December 04, 2024
Overall rating

John W,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1733419608499

November 19, 2024
Overall rating

The tech was great !!! Phone service is a negative 10 !!!!!!! aweful !!!!!!!!

Larry H,

Customer service response - Thank you for your feedback, Larry. We're glad to hear the tech provided great service, but we apologize for the issues you experienced with our phone service.

Sears Home Services on 1732078599333

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