2800 N Germantown Parkway Reviews

Read reviews from customers who used our services at 2800 N Germantown Parkway


Total reviews

924


Average Rating

4.5/5

July 21, 2025
Overall rating

Service was easily scheduled and was kept informed of arrival time. Richard arrived as he said he would and repair was made quickly. He was very pleasant and easy to explain my repair. Had a bad experience with a previous visit by another individual with Sears and was not happy at all with his attitude. Richard has put faith back in Sears repair service maintenance and technician.

Susan B,

Customer service response - Thank you for the 5-star review, Susan! We're happy to hear Richard was prompt, pleasant, and restored your faith in our service.

Sears Home Services on 1753056293198

July 24, 2025
Overall rating

Average

Micheal C,

Customer service response - Thank you for the 5-star review, Micheal! We're happy to hear you found our service outstanding.

Sears Home Services on 1753056653813

July 20, 2025
Overall rating

Terry J,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1753066843496

July 20, 2025
Overall rating

SNAP 9,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1753066843484

July 21, 2025
Overall rating

Very friendly and knowledgeable.

Delois M,

Customer service response - Thank you for the 5-star review, Delois! We're happy to hear you found our service friendly and knowledgeable.

Sears Home Services on 1753056929927

July 17, 2025
Overall rating

He was awesome very knowledgeable and what he was doing and explained thoroughly what was wrong.

Sharron T,

Customer service response - Thank you for the 5-star review, Sharron! We're happy to hear he was knowledgeable and thorough in explaining the issue.

Sears Home Services on 1752807586930

July 17, 2025
Overall rating

janice M,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1752808587070

July 17, 2025
Overall rating

Christopher was prompt, courteous, eager to assure the job was completed to my satisfaction.

Jarvis C,

Customer service response - Thank you for the 5-star review, Jarvis! We're happy to hear Christopher was prompt, courteous, and eager to ensure your satisfaction.

Sears Home Services on 1752807710428

July 17, 2025
Overall rating

The technician was very knowledgeable and didn't mind answering questions asked to assist with understanding the repair process.

Adrienne R,

Customer service response - Thank you for the 5-star review, Adrienne! We're happy to hear the technician was knowledgeable and helpful in answering your questions about the repair process.

Sears Home Services on 1752808075394

July 16, 2025
Overall rating

George is always so professional and knowledgeable. He does a fantastic job!

Cindy W,

Customer service response - Thank you for the 5-star review, Cindy! We're happy to hear George is professional and knowledgeable, and that he does a fantastic job.

Sears Home Services on 1752714757896

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