2800 N Germantown Parkway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Dennis C
George was very informative and very knowledgeable about how to perform the job. Dryer is working as it should. Would have been nice if Sears offered discounts to veterans.
Tracy A
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on June 15, 2025
Alan
A+ customer service. Fred fixed the problem and then took the time to educate me and provide me with steps to prevent the problem from happening again. Highly recommend Fred as your hvac guy
Customer service response - Thank you for the 5-star review, Alan! We're happy to hear Fred provided A+ customer service and educated you on preventing future issues with your HVAC.
Sears Home Services on June 15, 2025
J'Q L
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on June 12, 2025
Katherine W
Customer service response - Thank you so much for the 5-star rating, Katherine! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on June 12, 2025
James M
Professional, courteous, prompt, efficient
Customer service response - Thank you for the 5-star review, James! We're happy to hear our service was professional, courteous, prompt, and efficient.
Sears Home Services on June 12, 2025
Brien B
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on June 12, 2025
Gloria B
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on June 10, 2025
Kyle W
William was thorough and friendly. Our dishwasher has been nonfunctioning for almost three months. Not only did William finally fix it, he was the only tech to explain what was wrong and why it took so long to fix it. Give that man a raise!!
Customer service response - Thank you for the 5-star review, Kyle! We're happy to hear William was thorough, friendly, and explained everything while fixing your dishwasher.
Sears Home Services on June 08, 2025
Keith M
William was professional, on time, quickly diagnosed the problem, and was very helpful in addressing my questions!
Customer service response - Thank you for the 5-star review, Keith! We're happy to hear William was professional, punctual, and helpful in diagnosing the problem and addressing your questions.
Sears Home Services on June 08, 2025
