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2800 N Germantown Parkway Reviews
Read reviews from customers who used our services at 2800 N Germantown Parkway
Total reviews
924
Average Rating
4.5/5
Repair was easy to schedule, the time was clearly communicated and on-time, and the technician was quick to diagnose the issue and resolve.
Tim G,
Customer service response - Thank you for the 5-star review, Tim! We're happy to hear the scheduling was easy, the timing was clear and on-time, and our technician quickly diagnosed and resolved the issue.
Sears Home Services on 1754878807532
Sherry T,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1754880071884
Chris is very personable as well as professional. We will ask for him every time. Explained everything and very through.
Kim L,
Customer service response - Thank you for the 5-star review, Kim! We're happy to hear Chris was personable, professional, and thorough in explaining everything.
Sears Home Services on 1754638690845
Shontav W,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1754525795987
My service technician Williams was professional and knowledgeable. on the hand Sears Repair Services is a different story. They have gone AI as far customer service. It couldn't answer my question. And it would not direct the call for me to speak to a live agent.
Devita P,
Customer service response - Thank you for the 5-star review, Devita! We're happy to hear Williams was professional and knowledgeable. We're sorry to hear about your experience with our customer service and appreciate your feedback.
Sears Home Services on 1754524078032
We got an appointment the same day we called and our technician diagnosed and fixed the problem in less than 40 minutes. Saved us the cost of a new refrigerator!
D H,
Customer service response - Thank you for the 5-star review! We're happy to hear our technician was able to diagnose and fix the problem quickly, saving you the cost of a new refrigerator.
Sears Home Services on 1754524119894
Palmer,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1754365230734
Excellent communication and prompt and professional.
Samuel M,
Customer service response - Thank you for the 5-star review, Samuel! We're happy to hear you found our communication excellent and our service prompt and professional.
Sears Home Services on 1754364709026
Sears Home Services of Memphis. William the technician was knowledgeable and efficient.
Anita I,
Customer service response - Thank you for the 5-star review, Anita! We're happy to hear William was knowledgeable and efficient in providing service.
Sears Home Services on 1754279404371
Cora M,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1754280782143
