2800 N Germantown Parkway Reviews
Showing most recent reviews from verified customers of Sears Home Services
ruth W
Installed a new ice maker. Waiting to see if this fixes the issue.
Customer service response - Thank you for your review. We are hopeful the new ice maker will resolve the issue and appreciate your patience.
Sears Home Services on August 14, 2024
Latoshia H
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on August 14, 2024
Amanda E
He kept me informed of his arrival and was on time. He was very knowledgeable about washers and explained to me what was wrong . He was also respectfully friendly.
Customer service response - Thank you for sharing your positive experience; we're glad to hear you were satisfied with our punctual and informative service. We always strive to provide friendly and expert appliance repair.
Sears Home Services on August 11, 2024
LaRhonda C
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on August 11, 2024
Ethel W
Chris was a delightful young man! He was kind, decent, professional and hard working.
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on August 11, 2024
Robert A
Technician was great. He called when I was coming home from work. He waited for me to get home. Came in deginosed the problem. Fixed it. Chris has a wonderful attitude. He's a blessing.
Customer service response - Thank you for your kind words about Chris and his service! We're thrilled to hear about your positive experience with our technician.
Sears Home Services on August 08, 2024
Barbara G
Customer service response - Thank you for the amazing 5-star review, Barbara! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on August 06, 2024
Larry B
The technician was very professional, very nice and knew what he was doing
Customer service response - Thank you for acknowledging our technician's professionalism and expertise. We are delighted to hear that you had a positive experience with our service.
Sears Home Services on August 05, 2024
Clara E
Customer service response - We appreciate the 5-star rating, Clara! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on August 04, 2024
Larry Y
NO STARS FOR THIS REPAIR!!!!! Took two weeks to get repair parts in and then installed. My washing machine is still not working! Spins out of balance and not spinning water from clothes.
Customer service response - We apologize for the trouble you've faced, Larry. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on August 04, 2024
