2800 N Germantown Parkway Reviews
Showing most recent reviews from verified customers of Sears Home Services
randy H
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on February 05, 2024
Nathan T
My service tech, Christopher, was super knowledgeable and fixed the issue we were having with our refrigerator in no time.
Customer service response - Thank you for taking the time to leave a review. We appreciate your kind words about our service technician, Christopher, and we are glad that he was able to quickly resolve the issue with your refrigerator. Thank you for choosing Sears Appliance Repair.
Sears Home Services on February 04, 2024
Gloria M
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on February 05, 2024
Annie W
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on February 01, 2024
Richard A
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on January 28, 2024
Cheryl M
George G is very professional and a great employee.
Customer service response - Thank you for taking the time to leave a review! We appreciate your kind words about George and his professionalism as one of our employees.
Sears Home Services on January 24, 2024
Mary J
He was very helpful with what he had to work with.
Customer service response - Thank you for taking the time to leave a review! We appreciate your feedback and are glad to hear that our technician was helpful, despite any limitations.
Sears Home Services on January 24, 2024
David C
Easy to schedule and request service. Technician they sent was knowledgeable and friendly and solved my issue. Would recommend especially when you need quick service.
Customer service response - Thank you for your positive review! We are glad to hear that our scheduling process was easy for you and that our technician was knowledgeable and friendly in solving your issue. We appreciate your recommendation and look forward to serving you again in the future.
Sears Home Services on January 31, 2024
Wendy F
The technician texted me to let me know he arrived. He was polite, and professional. He had all of the parts needed on hand for the repair, and also explained to me what was wrong with my appliance, and what he needed to do to repair it. Excellent service!!!
Customer service response - We appreciate your feedback and thank you for taking the time to share your positive experience with us. We are glad to hear that our technician was polite, professional, and provided excellent service by explaining the issue with your appliance and completing the repair efficiently. Thank you for choosing Sears Appliance Repair.
Sears Home Services on January 19, 2024
Ricky M
The Sears technician was very professional and friendly. He diagnosed and fixed the problem in a very timely manner. I was very pleased with the service that I received.
Customer service response - Thank you so much for taking the time to leave us this positive review! We are thrilled to hear that our Sears technician provided professional and friendly service, diagnosing and fixing the problem in a timely manner. We truly appreciate your business and hope to serve you again in the future.
Sears Home Services on January 18, 2024
