2800 N Germantown Parkway Reviews

Read reviews from customers who used our services at 2800 N Germantown Parkway


Total reviews

918


Average Rating

4.5/5

August 06, 2026
Overall rating

My service technician, Daniel, was so professional and courteous. Each time he assessed the needs of our fridge, it always appeared to be his goal to ensure that he got it back working properly. He was kind and very respectful and I appreciate his service and consideration.

LaTonnya W,

Customer service response - Thank you for your feedback, LaTonnya! We're glad to hear Daniel was professional, courteous, and committed to getting your fridge working properly.

Sears Home Services on 1786050110461

August 06, 2026
Overall rating

On time, professional, knowledgeable, polite….i could go on and on. By far the best repair service experience I have had in a long time! Thank you Jarius!

Christina T,

Customer service response - Thank you for your feedback, Christina! We're glad to hear Jarius provided a professional and knowledgeable service experience.

Sears Home Services on 1786042821603

August 04, 2026
Overall rating

Terry C,

Customer service response - Thank you for the amazing 5-star review, Terry! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1785892474219

August 03, 2026
Overall rating

kind and professional and knowledgeable. completed the job in good time.

Shirley B,

Customer service response - Thank you for your feedback, Shirley! We're glad to hear the service was kind, professional, and knowledgeable, and that the job was completed in good time.

Sears Home Services on 1785784258187

August 03, 2026
Overall rating

Very friendly and professional .

Roy G,

Customer service response - Thank you for your feedback, Roy! We're glad to hear the service was friendly and professional.

Sears Home Services on 1785779760177

July 31, 2026
Overall rating

Richard did a great job!!! Very professional and thorough.

Walter W,

Customer service response - Thank you for your feedback, Walter! We're glad to hear Richard did a great job and was professional and thorough.

Sears Home Services on 1785601862103

July 30, 2026
Overall rating

Mary S,

Customer service response - Thank you for the amazing 5-star review, Mary! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1785510843451

July 29, 2026
Overall rating

Jameson asked some great questions about my AC unit and repaired what needed. Very helpful.

Trish W,

Customer service response - Thank you for your feedback, Trish! We're glad to hear Jameson was helpful and asked great questions to repair your AC unit.

Sears Home Services on 1785346662339

July 28, 2026
Overall rating

Mr. Fredrick was very knowledgeable and helpful in getting my unit back up and running.

Nancy W,

Customer service response - Thank you for your feedback, Nancy! We're glad to hear Mr. Fredrick was knowledgeable and helpful in getting your unit back up and running.

Sears Home Services on 1785337142460

July 28, 2026
Overall rating

Excellent work in timely manner Please let Daniel i came home this morning the ice maker hadn’t made any ice all night he say he come back if no ice i made Do i call or you call technician to come back no ice maker hadn’t came out yet

Lillie E,

Customer service response - Thank you for your feedback, Lillie! We're glad to hear you received excellent work in a timely manner.

Sears Home Services on 1785290612148

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