2800 N Germantown Parkway Reviews

Read reviews from customers who used our services at 2800 N Germantown Parkway


Total reviews

841


Average Rating

4.6/5

March 31, 2026
Overall rating

Patricia B,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1774915444656

March 31, 2026
Overall rating

Lisa E,

Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1774915444633

March 30, 2026
Overall rating

Personal polite and knows what he is doing👍🏻

Tom S,

Customer service response - Thank you for the 5-star review, Tom! We're happy to hear our team was polite and knowledgeable.

Sears Home Services on 1774915126086

March 30, 2026
Overall rating

The Sears technician was very knowledgeable and showed me everything that he was doing. 😂😂😂😂 Keep up the good work Barbara Johnson 03/30/2026

Barbara J,

Customer service response - Thank you for the 5-star review, Barbara! We're happy to hear our technician was knowledgeable and transparent with the repair process.

Sears Home Services on 1774915126104

March 19, 2026
Overall rating

I have delayed getting my ice maker fixed in fear that I would have to purchase a new refrigerator, but this morning I decided to try Sears Appliance Repair—and I am so happy that I did. From the moment I booked the appointment, the system kept me well-informed by letting me know exactly who my technician would be and their expected arrival time, which made the whole process stress-free. CHRISTOPHER H. is definitely 5 stars! He was extremely professional, courteous, and knowledgeable from start to finish. What really stood out was how patient and thorough he was—he took the time to clearly explain what was wrong with my ice maker in a way that was easy to understand, without rushing or talking over my head. He also walked me through all of my repair options and made sure I felt confident in the next steps. Not only was he efficient with the repair, but he also showed genuine care in making sure everything was working properly before he left. It’s rare to come across a technician who combines expertise with such excellent customer service. His attention to detail and willingness to answer questions truly made this a great experience. I highly recommend using Sears, especially if you get a technician like Christopher—you’ll be in great hands!

Yolanda M,

Customer service response - Thank you for the 5-star review, Yolanda! We're happy to hear Christopher provided professional, courteous, and knowledgeable service, making your ice maker repair a stress-free experience.

Sears Home Services on 1773879469758

March 17, 2026
Overall rating

TIM DOES A GREAT JOB SERVICING MY RIDING MOWER. HE GOES THE EXTRA MILE IN MAKING SURE EVERYTHING IS JUST RIGHT WHEN FINISHED.

BILL G,

Customer service response - Thank you for the 5-star review, Bill! We're happy to hear Tim goes the extra mile to ensure your riding mower is serviced just right.

Sears Home Services on 1773796065398

March 17, 2026
Overall rating

Darrin was very friendly and polite. The price was great because I had a protection plan.

Peggy W,

Customer service response - Thank you for the 5-star review, Peggy! We're happy to hear Darrin was friendly and polite, and that you found the protection plan beneficial.

Sears Home Services on 1773796065372

March 16, 2026
Overall rating

JoAnn J,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1773704985927

March 15, 2026
Overall rating

professional, friendly and knowledgeable.

Christine D,

Customer service response - Thank you for the 5-star review, Christine! We're happy to hear our team was professional, friendly, and knowledgeable.

Sears Home Services on 1773623179624

March 15, 2026
Overall rating

Ronald was amazing, friendly, communicated with us what was going on and fixed what another company “fixed” four times.

Deanne G,

Customer service response - Thank you for the 5-star review, Deanne! We're happy to hear Ronald was amazing, friendly, and able to fix the issue effectively.

Sears Home Services on 1773623052326

Showing 31 - 40 reviews

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