2800 N Germantown Parkway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Marilyn R
Respectful, discussed the problem
Customer service response - Thank you for the 5-star review, Marilyn! We're happy to hear our technician was respectful and discussed the problem with you.
Sears Home Services on May 21, 2025
Bryan B
Service technician Ron was very very knowledgeable and good at his expertise. Me and my family couldn’t have asked for a better service technician! All issues were fixed properly!
Customer service response - Thank you for the 5-star review, Bryan! We're happy to hear Ron was knowledgeable and that all issues were fixed properly.
Sears Home Services on May 19, 2025
Darrell J
Benny was AWESOME!!!
Customer service response - Thank you for the 5-star review, Darrell! We're happy to hear Benny was awesome.
Sears Home Services on May 19, 2025
Amy P
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on May 18, 2025
Johnnie W
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on May 18, 2025
Kenneth D
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on May 18, 2025
Glenda N
Repairman was very friendly and courteous. He went well beyond the call of duty. He explained everything to me as he was repairing it. It was prompt and efficient.
Customer service response - Thank you for the 5-star review, Glenda! We're happy to hear our repairman was friendly, courteous, and went beyond the call of duty while being prompt and efficient.
Sears Home Services on May 18, 2025
Sandra H
Excellent customer service, fast and efficient
Customer service response - Thank you for the 5-star review, Sandra! We're happy to hear our customer service was excellent, fast, and efficient.
Sears Home Services on May 15, 2025
Karen B
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on May 15, 2025
Latonya A
Mr. Fred was professional and polite. Thanks for the quick service.
Customer service response - Thank you for the 5-star review, Latonya! We're happy to hear Mr. Fred was professional and polite, and that you appreciated the quick service.
Sears Home Services on May 14, 2025