2800 N Germantown Parkway Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (503 reviews)

Mark S

December 25, 2024
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on December 25, 2024

damien G

December 23, 2024

Great service and quick repair work!!! I'm so happy they were able to fix my oven before Christmas!!!

Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on December 23, 2024

Syliva G

December 23, 2024

Helpful and explained how the washer could not be repaired

Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on December 23, 2024

Addie H

December 19, 2024

The customer service was great and the representative was knowledgeable. A great experience! Well done!!

Source: Google

Customer service response - Thank you for the 5-star review, Addie! We're happy to hear that you had a great experience and found our representative knowledgeable.

Sears Home Services on December 19, 2024

Darnell S

December 16, 2024

Technican fixed cooktop in a timely manner. Explained what caused the issue and was arrived on time. Excellent service

Source: Google

Customer service response - Thank you for the 5-star review, Darnell! We're happy to hear that our technician provided timely and excellent service for your cooktop.

Sears Home Services on December 16, 2024

Jo W

December 16, 2024
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on December 16, 2024

John G

December 16, 2024
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on December 16, 2024

Loretta H

December 14, 2024

The repair man was very professional. He gave his Analysis of the refrigerator. An objection to fixed or to buy Another one. Very pleased with his work .

Source: Google

Customer service response - Thank you for the 5-star review, Loretta! We're happy to hear that our repairman provided professional service and valuable advice for your refrigerator.

Sears Home Services on December 15, 2024

Tori S

December 13, 2024

Mathew called on his way, showed up, assessed the problem, told me what was wrong, what parts he was ordering, when they should arrive and he’d be back to do the work. Parts arrived, Sears set up a date and Mathew was back, after calling to say he was on his way, did the job. Said it should take 48 hours to refresh the cycle to call if not, but he had repaired it. I hope if there are other problems, he’ll be back. Very satisfied.

Source: Google

Customer service response - Thank you for the 5-star review, Tori! We're happy to hear that Mathew provided thorough and timely service, and we're glad you're satisfied with the repair.

Sears Home Services on December 12, 2024

Adam

December 12, 2024

Perfect experience so far. Thank you

Source: Google

Customer service response - Thank you for the 5-star review, Adam! We're happy to hear you had a perfect experience with us.

Sears Home Services on December 12, 2024

Average Rating: 4.6/5 (503 reviews)