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2800 N Germantown Parkway Reviews
Read reviews from customers who used our services at 2800 N Germantown Parkway
Total reviews
920
Average Rating
4.5/5
Johnnie W,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1730874055048
Bennie was knowledgeable and professional, he solved the problem of the dishwasher and it is draining properly, thanks to @ Sears for employing this individual.
MARIA S,
Customer service response - Thank you for the 5-star review, Maria! We're glad to hear Bennie provided knowledgeable and professional service to fix your dishwasher.
Sears Home Services on 1730791421545
Worked hard to try to figure out what was wrong with my application but he didn’t get the help he needed to do so.
John S,
Customer service response - Thank you for your feedback, John. We're glad to hear our technician worked hard, and we apologize for any inconvenience. Please contact us directly if you need further assistance.
Sears Home Services on 1730688729071
Richard J,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1730874071611
I give him a 5 but he had a differcut in getting this resolved. He really tried hard to get to the point of why my range was not fixed I hope it should be resolved by tomorrow. We have had a run around John in trying to get the range fixed. This is only been sent August 22 and still going on. I have just been passing to one another and no one knows what going on and no one know where the part are at. I just want my oven to work.I don’t think that anyone of you would want to not have an oven for 4 months going on 5 months. What beats the most is thanksgiving is just 3 weeks and I really need an oven to work in order to cook thanksgiving dinner for my family. All that needs to be done is replace or fix it. NO more excuses cancelled appointment just get it together and get it done.
Geane N,
Customer service response - Thank you for your feedback, Geane. We're sorry for the ongoing issues with your range and understand the urgency with Thanksgiving approaching. Please contact us directly so we can prioritize resolving this for you.
Sears Home Services on 1730259296545
Fast response, friendly and knowledgeable tech and no waiting for parts! This is our second time using Sears Appliance Repair and I can’t say enough good things.
Dana J,
Customer service response - Thank you for the 5-star review, Dana! We're delighted to hear about your positive experiences with our fast and friendly service.
Sears Home Services on 1730259349348
Monica G,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1730191977923
Tay M,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1730191977931
Donna R,
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1730034409654
Super Profesional. Went out of his way to make sure we understood the process. Would welcome him again.
Deborah B,
Customer service response - Thank you for the 5-star review! We're pleased to hear that our technician provided super professional service and ensured you understood the process.
Sears Home Services on 1730035238689
