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198 Foothills Mall Reviews
Read reviews from customers who used our services at 198 Foothills Mall
Total reviews
102
Average Rating
4.3/5
Bernadette L,
Customer service response - Hi Bernadette, we want to express our sincerest apologies for the experience you had with our Sears Appliance Repair. We would like to make things right and ensure your satisfaction. Please contact us directly at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns in more detail and find a suitable resolution.
Sears Home Services on 1719791608006
Waited the entire day for the service tech to show up only to have it canx at 7:15 PM. Service visit was rescheduled approx. 10 days later only to have the tech call at approx. 10 AM and advise the work order was mislabeled, wrong appliance, and visit was canx again! Terrible experience, would not recommend to anyone!
Kathlene M,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1707379039298
