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198 Foothills Mall Reviews
Read reviews from customers who used our services at 198 Foothills Mall
Total reviews
95
Average Rating
4.3/5
Two experienced techs arrived and began their diagnostics after the problem was explained. As fate would have it, no error codes presented themselves and the rinse/spin cycle functioned as it was supposed to. The techs still ran through all their available diagnostics but could not find the cause of the initial problem. Being a retired tech myself, I know how modern proscessors can have glitches that magically disappear, so after discussing it with the techs, we decided to call it repaired. I was satisfied with the outcome and happy to cover their trip/diagnostic charges. I won't hesitate to call again for future problems.
RC M,
Customer service response - Thank you for your review, RC! We're glad to hear our experienced techs provided thorough diagnostics and that you were satisfied with the outcome. We appreciate your understanding and look forward to assisting you in the future.
Sears Home Services on 1759369781983
Brandi was the best technician we have ever had from Sears! Very friendly, polite, and knowledgeable.
Davidta B,
Customer service response - Thank you for your review, Davidta! We're glad to hear Brandi was friendly, polite, and knowledgeable during your service.
Sears Home Services on 1757642223187
Linda S,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1757298811764
Linda B,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1757033873518
Very knowledgeable and professional. Would definitely recommend the technician
Sandy C,
Customer service response - Thank you for your review, Sandy! We're glad to hear our technician was knowledgeable and professional, and we appreciate your recommendation.
Sears Home Services on 1755741387172
James did a thorough job checking out the fridge and covered all elements that needed to be tested. Was very satisfied with his effort and knowledge of the refrigerator.
Gene H,
Customer service response - Thank you for your review, Gene! We're glad to hear James was thorough and knowledgeable while checking your fridge.
Sears Home Services on 1754878664477
Brian B,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1753662800937
Kyle’s was very polite, courteous and professional. He immediately diagnosed the problem and repaired it, even though it was simply a blown fuse.
Don S,
Customer service response - Thank you for your review, Don! We're glad to hear Kyle was polite, courteous, and professional, and that he was able to quickly diagnose and repair the issue.
Sears Home Services on 1752716794144
Very fast friendly and efficient
Io,
Customer service response - Thank you for your review, Io! We're glad to hear our service was fast, friendly, and efficient.
Sears Home Services on 1752716793373
Excellent service
Kenneth Z,
Customer service response - Thank you for your review, Kenneth! We're glad to hear you were pleased with our excellent service.
Sears Home Services on 1752628738500
