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198 Foothills Mall Reviews
Read reviews from customers who used our services at 198 Foothills Mall
Total reviews
95
Average Rating
4.3/5
Deborah W,
Carolyn G,
Fixed my appliance and answered my questions. Was polite and efficient.
KL D,
Reubens did a great job, explained what he was doing as he did it and was very professional. Thank you!
MaryEllen K,
David C,
Customer service response - Thanks for the great rating, David! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1781191874275
Unfortunately, the estimated repair cost for my 20-year old stove was about 40% of the price for a new stove. While this estimated cost may have been realistic, it did not make sense to proceed with this repair. I opted instead to replace the stove with a new unit.
Paul T,
Customer service response - Thank you for your review, Paul. We understand your decision and appreciate you considering our services for your stove repair needs.
Sears Home Services on 1750637178068
Sam C,
Customer service response - We're pleased to hear that you had a positive experience with Sears Appliance Repair. Thank you for taking the time to leave us a rating. We appreciate all feedback. Thank you for choosing us!
Sears Home Services on 1710296369195
He was more interested in receiving the 65 dollars than repairing the AC. He did nt repair the AC. After he left, I turned on the Ac and it was still leaking.
jerry A,
Customer service response - We apologize for the issue with your AC, Jerry. Please contact us directly so we can arrange for further assistance to resolve this matter.
Sears Home Services on 1757033369187
Cassandra B,
Customer service response - Hi Cassandra, thank you for taking the time to leave us a rating! If you have a moment, we’d love for you to leave a comment with your thoughts. Your feedback helps us improve!
Sears Home Services on 1727922252331
Our ice maker hasn’t worked for months. Had already spent $700+ on previous repair/replacement. Never worked and we were not able to track down and get any response from repair man/company. So we decided to call Sears repair. Reputable… known. This gentleman showed up and ran all his diagnostics on the fridge. We explained the previous issues and work done. He declared there was nothing wrong with anything, all checked out good. . Spent 15 minutes in explaining about vacuuming coils and fan in the back of fridge. Which we do but not often enough he says. We had turned ice machine off weeks ago since it never worked. He pointed out it was off like that’s the issue…. Said we should have ice soon, every 90 minutes. $175 later… my husband and I did our vacuuming and cleaning. And still no ice. So our new refrigerator is being delivered tomorrow.
Becky S,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1773623769434
