1508 Gallatin Pike S Reviews

He tried everyway to keep from doing the work. First it was the water turnoff then it was the noise of the machine then the rack and buttons. I thought he was also to fix icemaker. He was difficult.

Update: second opinion technician confirmed my outdoor unit was never checked, because there is a leak and my refrigerant level was very low. So my home warranty rejected my claim based on an incomplete and inaccurate inspection. My home warranty scheduled a tune-up/maintenance and overview of my AC unit, as it had been starting to run more and more frequently. The technician was extremely friendly and explained things while he was inside inspecting the portion in the attic. However, I never saw him approach the outside unit, he was here for maybe half an hour, and I received no notes or documentation of the visit. My warranty company notified me immediately after that, per the technician's report to them, they were rejecting my claim. It was extremely frustrating feeling like I was completely left out of the loop for my own home.

I understand that we are all using ai for efficiency but this company's bot told me that they are all ai and that there is no human I can speak to about my service. I didn't hire them for this reason......I wrote the previous lines yesterday 3/6/26 and then this morning I see the response telling me to call an 800 number so I did, guess what I got? Yes, you guessed it! the ai chatbot that I spoke to yesterday. This response was tone deaf to my concern so I changed my review from 2 to 1.

Trip fee is too expensive after paying monthly membership and nothing was done. Repairman was great, but I had to spend an additional $60 at Home Depot to get a filter for my refrigerator. I am out of $160.00. Not good.