1443 W Main St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Marcus A
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on July 14, 2025
Phillip B
Absolutely great experience, and incredibly fast and efficient! Thanks
Customer service response - Thank you for your review, Phillip! We're glad to hear you had a great experience with our fast and efficient service.
Sears Home Services on July 13, 2025
Rhonda J
Kevin J. was very friendly and knowledgeable about my refrigerator.
Customer service response - Thank you for your review, Rhonda! We're glad to hear Kevin J. provided friendly and knowledgeable service for your refrigerator.
Sears Home Services on July 13, 2025
Kurt B
Frank was great! Very helpful and friendly. However, the AI agent process that Sears is using is awful. I needed to resolve an issue with my scheduling and it was impossible to get to a real person. Again the technician was wonderful but I will not be using your services again because of the poor experience with your AI agent. At some point you need to be able to talk to an actual human!
Customer service response - Thank you for your feedback, Kurt! We're glad to hear Frank provided helpful and friendly service. We apologize for the inconvenience with the AI scheduling process and appreciate your input as we work to improve our services.
Sears Home Services on July 13, 2025
Victor E
On time and quick repair.
Customer service response - Thank you for your review, Victor! We're glad to hear you were satisfied with our timely and quick repair service.
Sears Home Services on June 12, 2025
Becky M
Very prompt and knowledgeable. Got my dryer fixed ahead of schedule. Great experience overall.
Customer service response - Thank you for your review, Becky! We're glad to hear you had a great experience with our prompt and knowledgeable service.
Sears Home Services on June 02, 2025
Tina M
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on May 21, 2025
Karen M
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on May 18, 2025
Terry S
Nice and very professional.
Customer service response - Thank you for your review, Terry! We're glad to hear you found our service nice and professional.
Sears Home Services on May 14, 2025
Ernest J
Technician was very polite and explained everything he was doing. Gave me advice on the continued upkeep of the appliance. Highly recommend.
Customer service response - Thank you for your review, Ernest! We're glad to hear that our technician provided polite service and helpful advice on maintaining your appliance.
Sears Home Services on May 11, 2025
