1443 W Main St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Paulette W
Customer service response - We apologize for the trouble you've faced, Paulette. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on May 08, 2025
Ronald M
Richard and his assistant were very thorough. They performed a wonderful assessment of my microwave, and I feel comfortable with the outcome.
Customer service response - Thank you for your review, Ronald! We're glad to hear that Richard and his assistant provided a thorough assessment and that you're comfortable with the outcome.
Sears Home Services on April 10, 2025
Lorane M
Roosevelt was amazing. He took care to make sure we understood what he was doing and why. He was so kind and considerate about my husband having to work while he was here.
Customer service response - Thank you for your positive feedback, Lorane! We're glad to hear Roosevelt provided kind and considerate service while ensuring you understood the process.
Sears Home Services on March 16, 2025
Brian M
Nice and efficient; fixed ice maker same day.
Customer service response - Thank you for your review, Brian! We're glad to hear you were satisfied with our efficient service and same-day ice maker repair.
Sears Home Services on January 19, 2025
Patricia L
Justin was professional took care of the repair very quickly
Customer service response - Thank you for your positive feedback, Patricia! We're glad to hear Justin provided professional and efficient service.
Sears Home Services on January 14, 2025
Patricia H
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on January 13, 2025
Eric C
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on December 19, 2024
Nancy L
Justin the Sears technician was great. Completed work quickly. He was super polite and very knowledgable. I did not enjoy dealing with AI scheduling and wanted to speak with a person several times that understood my questions and issues.
Customer service response - Thank you for your feedback, Nancy! We're glad to hear Justin provided excellent service, and we apologize for any inconvenience with the AI scheduling. We appreciate your input and will work on improving our process.
Sears Home Services on December 19, 2024
Louise D
Very polite and worked to find the problems with the washer.
Customer service response - Thank you for your review, Louise! We're pleased to hear that our team was polite and diligent in identifying the issues with your washer.
Sears Home Services on November 18, 2024
Ronald M
Customer service response - Hi Ronald, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on October 24, 2024