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1604 N Locust Ave Suite B Reviews
Read reviews from customers who used our services at 1604 N Locust Ave Suite B
Total reviews
32
Average Rating
4.6/5
Awesome love that the part for my oven came to my home before the technician got here he was on time both times he has came out and friendly efficient and fast very happy with the service thank you
lisa B,
Customer service response - Thank you for your positive feedback! We're delighted to hear that you had a great experience with our timely and efficient service.
Sears Home Services on 1726979255761
Wayne S,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1725764940967
Daryle M,
Customer service response - A big thank you, Daryle, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1718263310950
The technician was professional and very, very helpful!
Magna P,
Customer service response - Thank you for your kind words! We're thrilled to know you had a positive experience with our technician.
Sears Home Services on 1711524135458
Tech was on time, courteous and competent. Very pleased with the service.
Jason R,
Customer service response - Thank you for leaving a positive review regarding Sears Appliance Repair. We are glad to hear that our technician was punctual, polite, and skilled in handling your appliance. We appreciate your feedback and look forward to serving you again in the future.
Sears Home Services on 1707373520298
Sheila C,
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on 1707175383127
Kierra M,
Technician Jeff was prompt very polite and a pleasure to work with like showing me the problem before making the necessary repair
Jerry S,
Customer service response - Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear that Technician Jeff was prompt, polite, and helpful during the repair process.
Sears Home Services on 1705466830522
The service tech was awesome - professional, knowledgeable and friendly; Robert deserves a 5-star rating. NOT the company! When trying to contact someone about a problem, "Customer service" is literally nonexistent. After receiving numerous emails confirming my service appointment (including the morning of the confirmed appointment) I discovered later that day that the appointment had been rescheduled to 10 days later. No courtesy of a phone call, no reason given. Neither Sears nor parent company A&E could be reached. The emails I received from Sears were "no reply", and the two phone numbers I was able to find connected with these companies were totally automated. My only options available were to cancel or reschedule. The overall experience from start to finish (except for the repair tech) was a nightmare and I would not recommend Sears and/or A&E to anyone.
Susan C,
Customer service response - We're truly sorry to hear about the communication issues and the inconvenience this has caused you, but are glad to know Robert provided excellent service. We appreciate your feedback and will work to improve our customer service experience.
Sears Home Services on 1722177293604
Tamia M,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1731986748444
