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1406 Huntsville Highway Reviews
Read reviews from customers who used our services at 1406 Huntsville Highway
Total reviews
30
Average Rating
4.6/5
Tom B,
Customer service response - A big thank you, Tom, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1710994259430
My service Technician was GREAT. Diagnosed and fixed the problem. He was professional AND courteous.
William M,
Customer service response - It's wonderful to hear how satisfied you were with our technician's service. Thank you for your kind review, it means a lot to us.
Sears Home Services on 1710389226417
Sears technician did a great job.
Joan Z,
Customer service response - Thank you for taking the time to leave a review. We are glad to hear that the Sears technician provided excellent service.
Sears Home Services on 1707375159678
Steve G,
It took 3 tries but Terry got it right. Up and running.Update: It’s still not fixed.
Dwain W,
Customer service response - Thank you for your review, Dwain! We're glad to hear that Terry was able to get everything up and running for you.
Sears Home Services on 1774915126115
Kathy W,
Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on 1753832571406
Friendly. Informative
mary S,
Customer service response - Thank you for your feedback, Mary. We're glad to hear you found our service friendly and informative!
Sears Home Services on 1753405920626
Neil L,
Customer service response - Thanks for the great rating, Neil! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1737678556841
The tech, John, was great... the rest of the experience was a huge hassle and I don't recommend using this company. They confirm appointments then cancel them at the last minute. It can take hours to get a response from dispatch for date and time confirmation. It's almost impossible to actually speak to a live person.
Hoss B,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1719918822521
Our technician was terrible. He was not helpful at all.
Jackie G,
Customer service response - Thank you for taking the time to bring this to our attention, Jackie. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.
Sears Home Services on 1718595529138
