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190 Cumberland Sq Reviews
Read reviews from customers who used our services at 190 Cumberland Sq
Total reviews
87
Average Rating
4.6/5
Professional, courteous and friendly.
Cindy M,
Customer service response - Thank you for taking the time to leave a review. We are thrilled to hear that you found our service professional, courteous, and friendly. We appreciate your feedback and hope to assist you again in the future.
Sears Home Services on 1707356002106
Dusty,
Retha C,
The technician Paul arrived at the indicated designated time. He made contact with me prior to arrival. Once onsite, he quickly determined the issue and made the repair promptly. He had all the necessary parts on his truck. He was very knowledgeable and professional. The onsite service 5*. The process of initiating the warranty claim and arranging for the service visit was not a good experience. It took multiple calls on multiple days and speaking with multiple people to finally have a technician committed to scheduling the service. 18 days from my first call to the technician visit. This experience NOT Favorable.
Kerry N,
Mick was very nice, efficient and fast
Kelly H,
Brenda F,
Customer service response - Thanks for the great rating, Brenda! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1781181462598
Jerry C,
Customer service response - Thanks for the great rating, Jerry! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1780331106528
Very sharp guy, would given a 5 star had he not been half hour late.
Bruce M,
Customer service response - Thank you for your feedback, Bruce. We apologize for the delay, and we're glad to hear you found our technician sharp.
Sears Home Services on 1751866684262
Mike C,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1750375626458
Patti E,
Customer service response - Hi Patti, thanks for your rating. If you have any feedback on how we can improve, we'd love to hear it. Your input helps us get better!
Sears Home Services on 1749779149545
