190 Cumberland Sq Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (31 reviews)

Dottie

January 18, 2024
Source: Google

Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.

Sears Home Services on January 19, 2024

Ronda B

January 18, 2024

Raymond B. was great. Very professional and courteous.

Source: Google

Customer service response - Thank you for your positive review of our technician, Raymond B. We appreciate your feedback and are glad to hear that he provided professional and courteous service.

Sears Home Services on January 19, 2024

Cindy M

February 07, 2024

Professional, courteous and friendly.

Source: Google

Customer service response - Thank you for taking the time to leave a review. We are thrilled to hear that you found our service professional, courteous, and friendly. We appreciate your feedback and hope to assist you again in the future.

Sears Home Services on February 07, 2024

Dusty

November 16, 2023
Source: Google

Retha C

November 17, 2023
Source: Google

Kerry N

November 17, 2023

The technician Paul arrived at the indicated designated time. He made contact with me prior to arrival. Once onsite, he quickly determined the issue and made the repair promptly. He had all the necessary parts on his truck. He was very knowledgeable and professional. The onsite service 5*. The process of initiating the warranty claim and arranging for the service visit was not a good experience. It took multiple calls on multiple days and speaking with multiple people to finally have a technician committed to scheduling the service. 18 days from my first call to the technician visit. This experience NOT Favorable.

Source: Google

Kelly H

November 18, 2023
Source: Google

Bruce M

July 07, 2025

Very sharp guy, would given a 5 star had he not been half hour late.

Source: Google

Customer service response - Thank you for your feedback, Bruce. We apologize for the delay, and we're glad to hear you found our technician sharp.

Sears Home Services on July 07, 2025

Mike C

June 19, 2025
Source: Google

Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.

Sears Home Services on June 19, 2025

Patti E

June 12, 2025
Source: Google

Customer service response - Hi Patti, thanks for your rating. If you have any feedback on how we can improve, we'd love to hear it. Your input helps us get better!

Sears Home Services on June 12, 2025

Average Rating: 4.7/5 (31 reviews)
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