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377 W Jackson St Ste 8 Reviews
Read reviews from customers who used our services at 377 W Jackson St Ste 8
Total reviews
49
Average Rating
4.1/5
Great service tech!
Doug G,
Customer service response - Thank you for your positive feedback, Doug! We're glad to hear you had a great experience with our service tech.
Sears Home Services on 1750042729718
John was great! He even came after hours due to the extended period of time we've been waiting for a repair
Paul D,
Customer service response - Thank you for your review, Paul! We're glad to hear that Josh was very knowledgeable during your service.
Sears Home Services on 1748914742112
Glenn P,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1748307954321
Barbara C,
Customer service response - A big thank you, Barbara, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1706227897120
John did his job very well
Kathleen P,
Customer service response - Thank you for taking the time to leave a review! We appreciate your feedback and are glad to hear that John provided excellent service.
Sears Home Services on 1707445650163
Carlene H,
Very helpful and knew his business and would love to have him back if he is needed
Dena J,
Customer service response - Thank you for taking the time to leave a review! We appreciate your positive feedback and are glad to hear that our technician was helpful and knowledgeable. We look forward to assisting you again in the future if needed.
Sears Home Services on 1707191694055
Tech was personable and knowledgeable.
Kevin H,
Customer service response - Thank you for your review, Kevin. We're happy to hear that the tech was personable and knowledgeable.
Sears Home Services on 1762472445425
Joshua (our 2nd and 3rd visit) was professional and capable. Our first repairman (Kevin) arrived too late to do anything and committed to ordering part later but did not. We lost a whole week in the process. The Sears tracking system for the appointment was terrible. It had us expecting service first thing each time when service was late in the afternoon each time and the 3rd time it never updated. Not being able to speak with a person and not having any options made it not useful. Very frustrating.
Brigette G,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1756082207521
Came out in a very small car with nothing to fix anything with. We assumed calling a repair company as big as Sears would be having the repair person come and repair. Not the case…. They only assess, then make plans to come back and repair. Disappointed.
Indian C,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1733287793840
