4570 Ladson Rd Reviews

Read reviews from customers who used our services at 4570 Ladson Rd


Total reviews

215


Average Rating

4.5/5

September 28, 2025
Overall rating

Technician was very professional and knew his job. But dealing with Sears Service as a company was a complete nightmare. The phone number they give you is completely useless, you can’t speak with anyone and you have no way of leaving a message to explain your problem. The other big problem is you wait all day for your appointment and the AI system just cancels your appointment and schedules you another appointment without asking you if that date is good for you. We waited too long to have our dishwasher to be fixed !

Kenneth B,

Customer service response - Thank you for your feedback, Kenneth! We're happy to hear that the technician was professional, but we apologize for the issues you faced with our service system. Please contact us directly so we can assist you further.

Sears Home Services on 1759112797449

September 28, 2025
Overall rating

Margaret S,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1759113667610

September 09, 2025
Overall rating

Great job repairing my microwave and built-in oven control panel

George G,

Customer service response - Thank you for your positive feedback, George! We're happy to hear that the repair on your microwave and built-in oven control panel went well.

Sears Home Services on 1757379070563

August 20, 2025
Overall rating

Janet D,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1755742121899

August 19, 2025
Overall rating

Bryan was informative, prompt and very helpful! Would recommend asking for him Excellent customer service.

A K,

Customer service response - Thank you for your positive feedback! We're happy to hear that Bryan was informative, prompt, and helpful, and we appreciate your recommendation.

Sears Home Services on 1755658946418

August 11, 2025
Overall rating

Sharif was extremely professional, personable, and efficient during both his visits.

Doug C,

Customer service response - Thank you for your positive feedback, Doug! We're happy to hear that Sharif was professional, personable, and efficient during his visits.

Sears Home Services on 1754955267601

August 10, 2025
Overall rating

Pleasant and efficient. Understood the problem and quickly fixed it

Sean S,

Customer service response - Thank you for your positive feedback, Sean! We're happy to hear that our technician was pleasant, efficient, and quickly resolved the problem.

Sears Home Services on 1754878812221

August 10, 2025
Overall rating

Charles C,

Customer service response - Hi, thanks for the rating! We're happy to hear you had a positive experience. If you have any ideas on how we can earn that extra star, please let us know.

Sears Home Services on 1754880128114

July 29, 2025
Overall rating

Lynn M,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1753833184558

July 28, 2025
Overall rating

Homer S,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1753662695569

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